General Manager Oxo London Competitive industry pay

Roe Restaurant; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Learning and development (WSET)

Wellbeing initiatives

Reward and recognition

Free welcome lunch for you and a guest

Staff discounts 50%

Friends & Family 25% discount

Supplier trips

Staff meals

Increased holiday entitlement

Enhanced parental leave

Sabbaticals

Fowl Mouth pop-up venue opportunities

Job summary

OXO Tower Restaurant, Bar and Brasserie in London seeks an exceptional General Manager to lead the front-of-house and operations, delivering outstanding hospitality, strong team leadership, and financial success.

You will drive service standards, manage a large team, collaborate with Head Chef, and uphold health and safety, licensing, and guest experience in a landmark venue overlooking the River Thames.

Qualifications

• Proven experience as a General Manager in a high-end restaurant.
• Minimum 2–3 years as GM in a high-volume setting.
• Strong leadership with large teams and guest focus.
• Commercial acumen with budgeting and cost control.

Responsibilities

• Lead and develop the front-of-house team to excellence.
• Ensure seamless daily operations and high service standards.
• Drive profitability through budgeting and revenue optimisation.
• Maintain supplier relationships and ingredient quality.
• Collaborate with Head Chef to refine guest experience.
• Ensure health and safety, licensing and standards compliance.
• Oversee a large team with strong leadership and structure.

Skills

General Manager experience

Leadership

Hospitality mindset

Budgeting

Cost control

Team development

Job description

OXO Tower Restaurant, Bar and Brasserie is a landmark London dining destination, renowned for its exceptional food, warm hospitality and spectacular views across the River Thames and London skyline. Located at the heart of the South Bank, OXO offers a vibrant and memorable environment where creativity, quality and outstanding service come together. As part of the team, you’ll have the opportunity to work in one of London’s most iconic hospitality venues, surrounded by passionate professionals and a diverse range of guests.

We are now looking for an exceptional General Manager to lead our team, drive operational excellence, and uphold our commitment to outstanding hospitality. As General Manager, you will oversee all aspects of daily operations, ensuring seamless service, strong team leadership, and financial success and play a key role in shaping the guest experience and overall success of the business.

Key Responsibilities

• Lead and develop the front-of-house team, fostering a culture of excellence and collaboration.
• Ensure seamless daily operations, maintaining efficiency, consistency, and high service standards.
• Drive profitability through effective cost control, budgeting, and revenue optimisation.
• Maintain strong relationships with suppliers and ensure the highest quality of ingredients and products.
• Work closely with the Head Chef and senior team to innovate and refine our guest experience.
• Ensure compliance with health and safety, licensing, and operational standards.
• Manage and oversee a large team, ensuring strong leadership, structure, and development across all levels.

About You

• Proven experience as a General Manager in a high-end, fast-paced restaurant environment.
• At least 2-3 years of experience as a General Manager, preferably in a high-volume setting.
• Strong leadership skills with the ability to manage and inspire large teams.
• A strong passion for hospitality, with a guest-focused mindset and excellent leadership skills.
• Commercial acumen with experience in budgeting, financial management, and cost control.
• A hands‑on approach, leading by example and inspiring your team.
• Strong organisational and problem‑solving skills, with the ability to adapt and thrive under pressure.

The benefits

• Competitive salary.
• Career progression.
• Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses.
• Wellbeing initiatives.
• Reward and recognition schemes.
• Free welcome lunch for you and a guest.
• 50% restaurant discounts across the group.
• 25% Friends and Family discounts.
• 50% discount on company retail.
• Supplier trips, staff parties and team socials.
• Staff meal during your shift.
• Increased holiday entitlement after three years employment.
• Enhanced parental leave (after one year’s employment)."Sabbaticals (after three years employment)."
• Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop‑up night.

At OXO, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well‑known to be beneficial for our company and, consequently, career advancement.