General Manager - New Cross

Eltham GPO; Greater London; On-site; GBP 42,000 - 70,000; Full time

Benefits offered by this job

Christmas Day off

50% food discount across all Portobllo

50% drink discount across all Portobob

£50 birthday bar tab for you to enjoy

Training and development opportunities

A supportive and people-focused team-c

Job summary

Portobello pubs in south-east London is seeking an ambitious General Manager for The Royal Albert. You’ll bring your own energy to the venue and build on what’s already here.

You love beer and food, lead from the front, develop your team and uphold high standards of hospitality, cleanliness and service. You’ll spot opportunities to grow the business and try new ideas while connecting with the local community.

Visit the pub to meet the team and feel the opportunity for yourself.

Qualifications

• Friendly, reliable, and team-focused.
• Passionate about service and hospitality.
• Calm and professional in busy environments.
• Eager to learn and grow.
• Proud of the details that make a difference.

Responsibilities

• Lead from the front and develop the team.
• Maintain high standards of hospitality, cleanliness and service.
• Spot opportunities to grow the business and try new ideas.
• Build relationships with locals and the community.
• Ensure great beer, food and guest experiences.

Skills

People person

Customer service

Leadership

Hospitality standard

Commercial mindset

Job description

Love great beer, great food and a pub that’s always looking for its next big thing? This could be the job for you.

The Royal Albert is a well-established local in an ever-changing part of south-east London. With a fantastic range of beers, a brilliant burger menu, proper Sunday roasts, live jazz and comedy, we’re not afraid to try new things to keep our pub exciting and give our locals reasons to keep coming back.

We’re looking for an ambitious General Manager who can recognise the potential of the area, bring their own personality to the venue and build on what’s already here.

About You

You love beer, have great drinks knowledge and enjoy sharing that enthusiasm with customers.

You understand what makes a great food offer and know how to make the most of a menu that brings people through the door.

You’re a people person who builds relationships with regulars, connects with the local community and makes everyone feel welcome.

You lead from the front, develop your team and know that high standards of hospitality, cleanliness and service are non-negotiable.

You’re commercially minded, spot opportunities to grow the business and have the confidence to try new ideas.

You want to make your mark, bring fresh energy to the pub and keep finding new ways to make it a great place to be.

You could be an experienced GM looking for a new challenge, or an ambitious Deputy or Assistant Manager ready to take the next step. What matters is your personality, your drive and your ability to bring people together around great beer, food and hospitality.

Think this could be you? Come and visit us. Get to know the pub, explore the area and see the opportunity for yourself.

What We Offer You

At Portobello, we believe in honesty, integrity, fairness, and great hospitality. We’re proud to create welcoming pubs and bars where our teams feel valued, supported, and rewarded.

• Christmas Day off
• 50% food discount across all Portobello pubs
• 50% drink discount across all Portobello pubs
• £50 birthday bar tab for you to enjoy
• Training and development opportunities
• A supportive and people-focused team culture

What You Bring to the Team

We’re looking for people who care about hospitality and enjoy working with others to create great guest experiences.

We value people who are:

• Friendly, reliable, and team-focused
• Passionate about service and hospitality
• Calm and professional in busy environments
• Eager to learn and grow
• Proud of the details that make a difference

Thinking About Joining Us?

Follow us on Instagram at @portobellopubsandbars to get to know our venues and teams.

We also encourage you to visit The Royal Albert pubs before applying — experience the atmosphere, meet the team, and get a feel for what we’re all about.

Every Portobello venue is unique, with its own style and community. What stays consistent across all of our pubs and bars is our culture, our standards, and the way we look after our guests and each other. We’re looking for people who share those values and want to be part of a great team.