General Manager - Metropolitan Pubs

Greene King; Manchester; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

33% discount on food and drink

Employee assistance program

50% discount at Greene King Inns

Career progression opportunities

Refer a friend benefits

Wagestream access

Job summary

A leading hospitality group in Manchester seeks an experienced General Manager. In this role, you'll lead your team to create memorable customer experiences while ensuring high operational standards and profitability. You will be responsible for recruiting and developing staff, promoting brand standards, and managing overall pub sales. Ideal candidates will have strong leadership skills, previous management experience, and a passion for the hospitality industry. Join us to thrive in a dynamic environment which values teamwork and individual contributions.

Qualifications

• Need a personal licence or ability to acquire it.
• Experience at General Manager level desirable.
• Strong business acumen and a great attitude.

Responsibilities

• Lead pub development and enhance sales.
• Ensure high standards and safety for customers and staff.
• Recruit and develop a high-performing team.

Skills

Leadership

Communication

P&L control

Customer service

Attention to detail

Job description

As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example and make sure our customers, and teams, have a great time.

Company Description

Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

• The chance to further your career across our well‑known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – when they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile and many more…

Qualifications

• Work with your business development manager and management team to grow pub sales.
• Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
• You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
• Be a champion of brand standards & ensure customer & team safety at all times.
• Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal licence.

What You’ll Bring

• Very high standards and attention to detail in all aspects of the day‑to‑day running of a successful pub.
• You’re great with people, and as a result, have great communication and leadership skills.
• You’ll be business savvy, with a keen eye for P&L control.
• You’ll embrace individuality and care for others, your pub and the environment.
• Previous success at General Manager level is desirable; from a hospitality, retail or other fast‑paced background, and the right attitude and outlook is essential!
• You’re keen to learn and happiest when you succeed at something new.

Seniority Level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales, General Business, and Management

Industries: Food and Beverage Services, Hospitality, and Retail