General Manager

Greene King; Leighton Buzzard; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Staff discounts on brand products

Career development and apprenticeship

Employee assistance program

Refer a friend incentive

Job summary

Greene King is seeking a General Manager for a Pub & Dining location. You will lead by example, drive sales, and cultivate a welcoming, safe environment for customers and staff. You will recruit, develop, and empower your team to deliver exceptional hospitality and experiences.

You should bring strong leadership and communication skills, a sharp eye for P&L, and a passion for delivering consistent brand standards while promoting inclusion and guest satisfaction.

Qualifications

• Proven leadership and team development abilities.
• Strong communication across all levels and departments.
• Comfortable with P&L responsibility and business decisions.
• Customer-focused mindset with guest experience at the core.
• Experience in hospitality, retail, or fast-paced environments.

Responsibilities

• Grow pub sales with the business development manager and management team.
• Lead by example to bring the brand to life through your team and guest experiences.
• Recruit and develop your team to ensure knowledge and confidence to delight customers.
• Champion brand standards and maintain customer and team safety at all times.
• Acquire or demonstrate a personal license if required for the role.

Skills

Leadership

Communication

People management

P&L awareness

Job description

As General Manager, you'll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you'll lead by example make sure our customers, and teams, have a great time.

Company Description

Join us at Pub & Dining, a collection of outstanding pubs and inns amidst beautiful British surroundings, achieving the perfect balance between traditional character, charm, and authenticity. These qualities give Pub & Dining a timeless appeal that makes us a firm favourite for celebrating the moments that make life special.

Additional Information

We're all about rewarding our team's hard work, that's why...

You will receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Qualifications

What you'll do as a General Manager...

• Work with your business development manager and management team to grow pub sales.
• Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
• You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
• Be a champion of brand standards & ensure customer & team safety at all times.
• Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.

What you'll bring...

• Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
• You're great with people, and as a result, have great communication and leadership skills.
• You will be business savvy, with a keen eye for P&L control.
• You will embrace individuality and care for others, your pub and the environment.
• Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
• You're keen to learn and happiest when you succeed at something new.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.