General Manager - Live In

Greene King; Hemel Hempstead; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading pub company is seeking a General Manager to lead a vibrant team and ensure exceptional customer experiences. You will drive sales, uphold brand standards, and support your team’s development while fostering a welcoming environment for customers. This role offers a chance to grow within a well-known brand and enjoy various employee benefits.

Benefits

Career progression opportunities

33% discount for employees

Free employee assistance program

50% discount at Greene King Inns

Refer a friend scheme

Wagestream access

Retail discounts up to 30%

Qualifications

• Previous success at the General Manager level is desirable.
• Very high standards in running a successful pub.

Responsibilities

• Grow pub sales with your management team.
• Recruit and develop your team for customer delight.
• Champion brand standards and ensure safety.

Skills

Communication

Leadership

Attention to Detail

Business Savvy

Job description

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Company Description

As General Manager, you'll have the freedom to succeed in building a business to be proud of, while developing your team and creating a warm welcome for your customers. From the moment you step through the door, you'll lead by example, ensuring our customers and teams have a great time.

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high. Our pubs bring families and friends together, hosting events from footy days to family time, quick drinks after work, and quarterly pool tournaments. Beyond delicious food and drinks, we love to serve community spirit by supporting causes that matter most to our customers.

Job Description

What you'll do as a General Manager...

1. Work with your business development manager and management team to grow pub sales.
2. Lead by example and bring our brand to life through your team, delivering exceptional experiences for our customers.
3. Recruit and develop your team to ensure they have the knowledge needed to delight our customers.
4. Champion brand standards and ensure customer and team safety at all times.

Please be aware that if you are successful in this role, you will need to already have or be able to acquire a personal license.

What you'll bring...

1. Very high standards and attention to detail in all aspects of running a successful pub.
2. Excellent communication and leadership skills, with a talent for working with people.
3. Business savvy with a keen eye for P&L control.
4. An appreciation for individuality, and a caring attitude towards others, your pub, and the environment.
5. Previous success at the General Manager level is desirable, from hospitality, retail, or other fast-paced backgrounds; however, the right attitude and outlook are essential.
6. A desire to learn and thrive when taking on new challenges.

Qualifications

Additional Information

We're all about rewarding our team's hard work, that's why...

You'll receive a competitive salary, pension contribution, and additional benefits:

• Career progression opportunities across our well-known brands, with training and development at each level.
• Discounts of 33% for you and 15% for loved ones on all our brands, allowing you to enjoy your favorite food and drinks at a discount.
• Free employee assistance program supporting mental health, well-being, financial, and legal needs.
• Discounts of 50% for you and 25% for loved ones at Greene King Inns and hotels for weekend getaways.
• Refer a friend scheme, earning up to £1,500 when they are successfully placed.
• Wagestream access to your wages before payday for life's unexpected expenses.
• Retail discounts up to 30% off at Superdrug, exclusive mobile deals, and more.