General Manager - Iconic Museum Café & Events

Compass Group UK & Ireland; Greater London; On-site; GBP 50,000 - 62,000; Full time

Benefits offered by this job

25 days annual leave

Free meals on site

F&B discounts

Perks for Works discounts

Job summary

Compass Group UK & Ireland is seeking a General Manager to lead the catering, events and hospitality operation at RAF Museum Hendon. You’ll run a diverse venue, manage staff, budgets and guest experience, and drive growth across cafe, events and conferencing.

The role requires strong leadership, financial acumen and a passion for high-volume hospitality. You’ll work on-site at RAF London with a commitment to excellence in service and safety.

Qualifications

• 2+ years as a General Manager or 4+ years as a Deputy GM/Operations Manager in hospitality.
• Experience in visitor attractions or multi-outlet venues is a plus.
• Confident with budgets, cost control and labour management.

Responsibilities

• Lead front-of-house and kitchen teams on the floor; train, coach and develop staff.
• Grow the business by identifying commercial opportunities across café, events and hospitality.
• Own labour planning, cost control and forecasting; hit financial targets while upholding health and safety and standards.
• Build strong relationships with museum stakeholders and exceed expectations.
• Collaborate with the museum to deliver growth strategy and improve efficiency.

Skills

Team leadership

Budgeting

Customer service

Hospitality operations

Client relationships

Job description

Compass Group UK & Ireland is seeking a General Manager to lead the catering, events and hospitality operation at RAF Museum Hendon. You’ll run a diverse venue, manage staff, budgets and guest experience, and drive growth across cafe, events and conferencing.

The role requires strong leadership, financial acumen and a passion for high-volume hospitality. You’ll work on-site at RAF London with a commitment to excellence in service and safety.