General Manager - Hospitality

TN United Kingdom; Hertford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK contract caterer is seeking a General Manager - Hospitality to oversee events, ensuring exceptional service and compliance with safety standards. The role requires strong organizational and communication skills, along with a passion for food and service.

Qualifications

• Extensive experience in large-scale hospitality events.
• Proven experience in F&B operations.

Responsibilities

• Plan, organize, and deliver successful events.
• Ensure compliance with legislative guidelines.
• Build positive relationships with key departments.

Skills

Presentation

Organizational

Communication

Problem Solving

Time Management

Job description

The job description contains valuable information but is somewhat repetitive and lengthy, which could be streamlined for clarity and impact. It also includes some irrelevant or redundant content, such as the initial social network login prompt and duplicated sections. Additionally, the formatting could be improved to enhance readability, such as consistent use of headings and better separation of sections. Here is a refined version focusing on clarity, conciseness, and proper formatting:

Job Title: General Manager - Hospitality

As a General Manager - Hospitality, you will collaborate with our culinary team to craft flavorful dishes that nourish both body and mind, delivering outstanding service to our guests.

You should possess excellent presentation, organizational, and communication skills, along with a genuine passion for food and service, and a high level of enthusiasm.

Key Responsibilities

1. Plan, organize, and deliver successful events in collaboration with the hospitality team.
2. Set up and oversee the running of events, ensuring they adhere to schedules.
3. Act as an allergy champion, ensuring allergen safety and awareness.
4. Build positive relationships and effective communication channels with key departments.
5. Brief the hospitality team on all aspects of the business and oversee all assigned events.
6. Meet clients to ensure a flawless customer journey, managing on-the-day changes and client requirements.
7. Support the development of the operations waiting team, ensuring adherence to standards.
8. Ensure compliance with all legislative and government guidelines, including the Food Safety Act, Health and Safety at Work Act, COSHH, GDPR, and Safeguarding policies.

Qualifications

• Extensive experience in large-scale hospitality events, banquets, and sit-down dinners.
• Excellent product knowledge (food and beverage).
• Proven experience in F&B operations.
• Positive attitude with problem-solving skills.
• Professional demeanor and leadership by example.
• Strong communication skills and initiative.
• Good time management and team support skills.
• Excellent customer care and presentation skills.

About Holroyd Howe

Holroyd Howe is a leading UK contract caterer specializing in providing fresh, innovative food services to independent schools and colleges. We invest in training and development to ensure our teams succeed and excel in delivering tailored catering solutions that meet the diverse needs of children and educational institutions.

Our Values

Sustainability: We prioritize ethical sourcing and environmentally responsible practices.

Nutrition: We focus on healthy, freshly prepared meals to support children's development.

Food Innovation: We offer engaging training and create fun, exploratory dining experiences to foster healthy relationships with food.

Equal Opportunities Statement

Holroyd Howe is an equal opportunities employer committed to safeguarding children. All roles require an Enhanced DBS check, including a Barred List Check, and satisfactory professional references before appointment.