General Manager – Historic Inn & Events Leader

The Coaching Inn Group; Romsey; Sur place; GBP 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Weekly gratuities distributed to teams

Generous bonuses: monthly, quarterly,

Private healthcare

Life insurance

33 days holiday

Hotel discount across group

Award-winning career development

Employee Assistance Programme

Résumé du poste

The White Horse Hotel in Romsey, part of The Coaching Inn Group, seeks a General Manager to lead a historic 15th‑century coaching inn. You will inspire an exceptional team and deliver unforgettable experiences for every guest.

Lead operations across rooms, food & beverage, events and housekeeping, while driving revenue and ensuring superb guest satisfaction in a landmark property.

Qualifications

• Proven experience in a General Manager or senior hospitality leadership role.
• Proven experience managing and delivering events, including functions, weddings and special occasions.
• Hands-on approach, excellent communication skills and attention to detail.
• Strong commercial awareness and a track record of delivering results.
• Passion for outstanding food, drink and guest experiences.
• Understands that great hospitality starts with great people.

Responsabilités

• Lead, motivate and develop a team that delivers outstanding hospitality.
• Drive revenue, profitability and commercial performance across the hotel.
• Maintain exceptional standards across bedrooms, food and beverage, housekeeping and events.
• Oversee and develop the hotel’s events business, ensuring exceptional delivery of weddings, functions and special occasions.
• Create memorable guest experiences that encourage repeat visits and glowing reviews.
• Build strong relationships within the local community and make the most of Romsey’s thriving market-town location.
• Take ownership of recruitment, training, budgets, costs and day-to-day operations.
• Celebrate the hotel’s unique heritage while ensuring it continues to thrive for modern guests.

Connaissances

Proven leadership

Customer-focused

Communication skills

Attention to detail

Description du poste

The White Horse Hotel in Romsey, part of The Coaching Inn Group, seeks a General Manager to lead a historic 15th‑century coaching inn. You will inspire an exceptional team and deliver unforgettable experiences for every guest.

Lead operations across rooms, food & beverage, events and housekeeping, while driving revenue and ensuring superb guest satisfaction in a landmark property.