General Manager - FB Rochester

The Big Table Group; Rochester; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

50% off food & drink across all Big (

25% off for friends & family

Fully funded apprenticeships Level 5 (

Employee Assistance Programme – 24/7GP

Early access to wages

Gym discounts

Job summary

Frankie & Benny’s is seeking a General Manager to lead operations, delivering unforgettable guest experiences in a fast-paced, high-energy setting. You’ll drive performance, foster teamwork, and develop future leaders while ensuring safety and compliance across all activities.

The Big Table Group offers competitive pay with quarterly bonuses and a range of benefits, including career development opportunities and employee support programs.

Qualifications

• A real love for hospitality and guest focus.
• Ability to lead in a fast-paced, high-energy environment.
• Strong people leadership and communication skills.

Responsibilities

• Lead from the front and be the face of Frankie & Benny’s, delivering unforgettable guest experiences.
• Drive performance and exceed brand and restaurant goals.
• Inspire and develop your team, cultivating a fun, motivated crew and future leaders.
• Ensure safety and compliance, keeping operations running smoothly and legally.
• Be commercially savvy and understand how every decision impacts the business.

Skills

Leadership

Hospitality

Team development

Guest experience

Job description

Be the Heart of Frankie & Benny’s – Become Our General Manager!

AtFrankie & Benny’s, we believe life’s best moments happen around the table sharing great food, laughter, and unforgettable memories. If you're a passionate leader who thrives in a fast-paced, high-energy environment and loves delivering standout hospitality, this is your moment.

Why Join Frankie & Benny’s?

We know that happy teams create amazing guest experiences, so we offer:

• A Place for Everyone– We celebrate individuality and welcome anyone who brings energy, leadership, and a love for great food.
• Competitive Pay & Benefits– 45-hour contract, quarterly bonus, and opportunity to earn Tronc
• Awesome Discounts– 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
• Career Development– Fully funded apprenticeships in Operations Management (Level 5).
• Wellbeing & Support– Our Employee Assistant Programme includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
• Perks & Rewards– Early access to wages, discounted gym memberships, and savings on theme parks, shopping, and more!
• Team Competitions & Events– Win trips, join team parties, and earn e-points to spend on your favourite brands.
• Salary Sacrifice Scheme – Make the most of tax-efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits.

What You’ll Do as a General Manager:

• Lead from the frontbe the face of Frankie & Benny’s, delivering unforgettable guest experiences.
• Drive performanceand exceed brand and restaurant goals.
• Inspire & develop your team and build a fun, motivated crew and nurture future leaders.
• Ensure safety & compliancekeeping everything running smoothly and legally.
• Be commercially savvyand understand how every decision impacts the bigger picture.

Who We’re Looking For:

If you’ve got a real love for hospitality, enjoy bringing people together, and thrive in the buzz of a fast‑paced, guest‑first environment, you might just be the perfect fit for us.

AtFrankie & Benny’s, our teams are like family. We put people at the heart of everything we do, creating a welcoming, inclusive workplace where you can be yourself, feel supported, and grow your career. If you need any reasonable adjustments during the hiring process, just let us know – we’ve got you.

Thinking about using AI tools for your application? They can be great for getting started, but what really makes an application shine is you – your experience, personality, and leadership style.

AtFrankie & Benny’s, we don’t just look for experience – we look for people with a genuine love for hospitality who care about their teams and our guests. If that sounds like you, we’d love to welcome you to the family.

What’s the process?

• Application
• CV review
• friendly phone chat
• first‑stage interview
• second‑stage interview
• offer and onboarding