General Manager: Dynamic Live Pub & Events Lead

Metropolitan Pub Company; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Career development

Staff discounts on brands

Employee assistance programme

Maternity/Paternity policies

Wagestream access

Retail discounts

Job summary

The Merchant of Battersea is seeking an experienced General Manager with energy and personality to lead a bustling South West London pub. You will shape the guest experience, coach a motivated team and drive sales in a busy, high-energy environment.

We expect strong leadership, a clear eye for costs, and a passion for people. You should be able to recruit, develop talent, and uphold brand standards while ensuring safety and exceptional service for every event and service window.

Qualifications

• Experience leading busy pubs or hospitality venues.
• Proven ability to recruit, develop and motivate a team.
• Strong focus on customer experience and operational standards.

Responsibilities

• Grow pub sales with the management team.
• Lead by example to bring the brand to life through the team.
• Recruit and develop your team to deliver excellent guest experiences.
• Uphold brand standards and ensure safety for customers and staff.
• If necessary, obtain a personal licence to operate.

Skills

Leadership

Communication

P&L management

Team development

Brand standards

Job description

The Merchant of Battersea is seeking an experienced General Manager with energy and personality to lead a bustling South West London pub. You will shape the guest experience, coach a motivated team and drive sales in a busy, high-energy environment.

We expect strong leadership, a clear eye for costs, and a passion for people. You should be able to recruit, develop talent, and uphold brand standards while ensuring safety and exceptional service for every event and service window.