general manager - Be You, Be Wagamama Philosophy (Hiring Immediately)

JR United Kingdom; Preston; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their team in delivering exceptional dining experiences. This role emphasizes the importance of creating a positive work culture while driving performance and achieving outstanding results. You will be responsible for coaching your team, managing finances, and ensuring every guest interaction reflects the highest standards of service. With a commitment to inclusivity and personal growth, this position offers a chance to make a significant impact in a vibrant environment. Join us and be part of a journey that nourishes both body and soul.

Benefits

Bonus scheme up to £8,000 annually

Access to earnings before payday

Private medical insurance

Free food on shift

50% off meals for friends and family

Family-friendly policy

Opportunity to try new menus

Recognition program

Pension schemes

Gym memberships

Qualifications

• Strong financial skills including budgeting and labor management.
• Ability to create a positive and inclusive work culture.

Responsibilities

• Inspire and develop your team to deliver exceptional service.
• Drive restaurant performance and maintain high standards.

Skills

Emotional Intelligence

Team Leadership

Financial Management

Data Analysis

Problem Solving

Job description

Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — we call it "be you, be wagamama." We are seeking a General Manager to join us on our journey to nourish both body and soul.

The Role:

As a General Manager, you will inspire your team to deliver exceptional service, maintaining high standards and expectations. You will coach and develop your team to excel while driving restaurant performance and achieving excellent results.

Requirements:

• Prioritize creating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Provide excellent training, coaching, and mentorship to emerging leaders.
• Dedicate yourself to delivering outstanding guest experiences, ensuring every interaction reflects exceptional service, either through your efforts or by empowering your team.
• Possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing. Use data analysis to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team, from recruitment through ongoing development, supporting their personal and professional growth.
• Commit to creating an inclusive environment where team members feel respected and valued, enabling them to flourish in their roles and careers.
• Be a proactive problem solver, capable of quick decision-making and thinking on your feet.

Benefits:

• Bonus scheme — up to £8,000 annually
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift from our menu, plus 50% off outside of work for friends and family
• Industry-leading family-friendly policy: 26 weeks full pay plus 13 weeks half pay for expectant or adopting parents
• Opportunity to be among the first to try our new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide "love above the door" legend through our national recognition program

We also offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.