General Manager — Automotive Store Leader

Marshall Motor Group; Cheltenham; Hybrid; GBP 80,000 - 120,000; Full time

Benefits offered by this job

Company car

Private healthcare

25 days annual leave + bank holidays

Life assurance & pension

Discounts on car purchase & servicing

Exclusive perks

Job summary

Marshall Jaguar Land Rover Cheltenham, part of Marshall Motor Group, seeks an experienced General Manager to lead the store’s sales and aftersales and deliver strong profitability. You will drive a high-performing team, foster an exceptional customer culture and ensure operational excellence daily.

The role requires strategic thinking, stakeholder management, and a customer-focused mindset, with a track record of improving CSI scores and long-term loyalty.

Qualifications

• Experience leading a dealership or large service operation.
• Proven ability to drive profitability and performance.
• Strong people development and leadership skills.

Responsibilities

• Own store performance across Sales and Aftersales.
• Lead and develop management teams to hit financial and customer targets.
• Collaborate with Franchise Director to align with group goals and compliance.
• Drive local marketing, growth strategy and site development.

Skills

Leadership

Strategic planning

Stakeholder management

People development

Customer focus

Job description

Marshall Jaguar Land Rover Cheltenham, part of Marshall Motor Group, seeks an experienced General Manager to lead the store’s sales and aftersales and deliver strong profitability. You will drive a high-performing team, foster an exceptional customer culture and ensure operational excellence daily.

The role requires strategic thinking, stakeholder management, and a customer-focused mindset, with a track record of improving CSI scores and long-term loyalty.