General Manager

The Port William; Yarmouth; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the hospitality sector is seeking a General Manager for their iconic pub in Hope Cove. This full-time, live-in role offers a unique opportunity to lead a passionate team in delivering exceptional customer experiences while enjoying a beautiful seaside setting. The position comes with a three-bedroom home and a competitive salary package, including bonuses and various employee benefits.

Benefits

Achievable Bonus Scheme

Company Pension

30% off food and drink

50% off overnight stays

£150 towards a stay in one of our pubs

Westfield Rewards

Cycle to work scheme

Learning and development opportunities

Family-friendly policies

Paid time off for charity volunteering

Meal provided for shifts over 6 hours

Qualifications

• Extensive experience in high-volume, premium pub environments.
• Proven track record in leadership and team management.
• Ability to monitor performance and provide constructive feedback.

Responsibilities

• Lead the front of the business and manage a team.
• Oversee finance and admin procedures with accuracy.
• Establish strong relationships with stakeholders and customers.

Skills

Leadership

Communication

Team Management

Customer Service

Financial Management

Job description

Job Type

Full-time

Location

Hope & Anchor, Hope Cove

Job Description

Management opportunity of a lifetime!

Nestled in the heart of Hope Cove, a charming seaside village along South Devon’s stunning coastline, the Hope and Anchor is just steps away from golden sands and breathtaking views. This hidden gem features individually designed boutique bedrooms with ocean views and a warm, inviting pub atmosphere, perfect for both indoor and al fresco dining.

This live-in role comes with a three-bedroom home in the sought-after area of Marlborough, offering a perfect mix of work and living in a beautiful setting.

If you are an experienced General Manager with a proven track record in high-volume, premium pub environments, this could be your chance to step into a high-profile role with St Austell Brewery and make your mark at one of our most iconic sites.

About you:

• You lead the front of the business, managing a team of passionate members to deliver exceptional experiences.
• You champion the spirit and values of St Austell Brewery, inspiring your team and setting a positive example.
• You monitor your team’s performance closely, providing praise, constructive feedback, and nurturing talent.
• You oversee all finance and admin procedures with accuracy and attention to detail.
• You establish strong relationships with stakeholders and customers.
• With extensive experience in a similar role, you recognize when team members need support and assist accordingly.
• You are a natural leader, communicating effectively and delegating tasks to achieve and exceed targets.
• You pay attention to customer feedback, ensuring your team maintains high standards and continuously improves.
• You thrive under pressure during busy peak seasons.
• Effective communication and active listening are key to your leadership style, keeping everyone aligned and approachable.

What we offer in return:

• Achievable Bonus Scheme
• Company Pension
• 30% off food and drink in our pubs
• 50% off overnight stays in our pubs
• £150 towards a stay in one of our pubs
• Westfield Rewards, including discounts from leading retailers and restaurants
• Cycle to work scheme
• Learning and development opportunities
• Family-friendly policies
• Paid time off for charity volunteering
• Meal provided for shifts over 6 hours (up to £10 value)

St Austell Brewery is an Equal Opportunities employer, encouraging applications from qualified candidates regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.

We welcome requests for flexible working. Early applications are encouraged as we review throughout the process and may close the advert early. Please no contact from recruitment agencies or media sales. CVs from agencies will not be accepted, nor will fees be paid for them.

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