General Manager

GAP Group Ltd.; United Kingdom; Remote; GBP 70,000 - 110,000; Full time

Job summary

GAP Group Ltd. is seeking a General Manager for our Heathrow depot to drive operational excellence and commercial growth. You will own the Profit Centre, shape strategy, and lead a high-performing team delivering exceptional service to customers across construction, utilities, and infrastructure.

You will manage the depot end-to-end, from recruitment and training to purchasing equipment. The role requires hands-on business influence in a fast-paced, growing industry with a focus on quality,

Qualifications

• Operational management experience, ideally within construction or hire industry
• Strong leadership skills to motivate a high-performing team
• Commercial acumen including experience managing P&L and spotting business development opportunities
• Knowledge of Plant & Tool equipment and local customer base (beneficial)
• Excellent attention to detail and problem-solving skills

Responsibilities

• Lead and develop depot team to drive performance and exceed customer expectations
• Manage Profit Centre and influence all aspects of depot operations including recruitment, training, purchasing equipment and supplies
• Identify opportunities to grow revenue with new and existing customers
• Ensure quality and compliance through audits and regular customer visits

Job description

Units 1 & 2, Shield Road, Ashford, Heathrow, TW151BL

Location

United Kingdom, London, Heathrow Plant & Tools

Number of positions to be provided

1

Contract hours

45.00

About the role

The Role

Are you a natural leader with a passion for operational excellence and commercial growth? This is your chance to take the reins of a thriving depot within our nationwide Plant & Tool Division, where your decisions make a real impact every day.

As General Manager, you won't just manage - you'll own your Profit Centre, shape strategy, and lead a high-performing team to deliver exceptional service to customers across construction, utilities, and infrastructure. If you're ready to combine leadership with hands-on business influence in a fast-paced, growing industry, this is the role for you.

Here's what success looks like in this role:

• Leading and developing your depot team to drive performance and exceed customer expectations
• Managing your own Profit Centre, influencing all aspects of depot operations; from recruitment and training to purchasing equipment and supplies
• Identifying opportunities to grow revenue with new and existing customers
• Ensuring quality and compliance through audits and regular customer visits

About You

What You'll Bring

• Proven operational management experience, ideally within the construction or hire industry
• Strong leadership skills with the ability to build and motivate a high-performing team
• Commercial acumen, including experience managing P&L and spotting business development opportunities
• Knowledge of Plant & Tool equipment and the local customer base (highly beneficial)
• Excellent attention to detail and problem-solving skills

About Us

You'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider - supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Pumps, Power & Environmental, and Event Services.

As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:

• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
• Remaining fully independent, which lets us make agile, long-term decisions that support your success
• Offering real career growth, training, and development from day one
• Support that values you – from generous holidays to Life Assurance and Health & Wellness Support

If you're up for the challenge and want to feel valued at work, then we’d love to hear from you!

We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.