General Manager

Empower Digital Limited; Tamworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking an experienced General Manager for their Daytona Tamworth venue. The role involves hands-on leadership in operations, ensuring exceptional customer experience while meeting financial targets. Ideal candidates will possess proven management experience and a passion for customer service in a fast-paced environment.

Benefits

Full training and development

Opportunities for career progression

Staff racing benefits

Discounted family access

Qualifications

• Proven management experience in a customer-focused environment.
• Ability to lead and develop a large team.
• Strong communication and public speaking skills.

Responsibilities

• Oversee day-to-day operations ensuring safety and compliance.
• Achieve financial targets and manage budgets.
• Plan and execute events and functions.

Skills

Leadership

Communication

Budget control

Customer service

Organisational skills

Tools

Word

Excel

Job description

Job Title: General Manager

Job Location: Tamworth
Commencing: July 2025
Reporting to: COO

Place in Organisation: Operational Management
Salary: Competitive, based on experience
Hours: Full time

MAIN PURPOSE OF JOB

An exciting opportunity has arisen for an experienced and driven General Manager to lead the team at Daytona Tamworth venue. This is a hands-on leadership role responsible for the full operational, commercial, and safety management of the circuit, incorporating both motorsport activities and hospitality services.

You will oversee all aspects of the venue's performance, ensuring consistently exceptional customer experiences, financial targets, team development, and full compliance with all safety and operational standards.

GENERAL RESPONSIBILITIES

Key Responsibilities

• Full operational responsibility for the day-to-day running of Daytona Tamworth.
• Lead, manage, and develop a small team including 2 direct department heads.
• Deliver Daytona’s renowned customer experience, ensuring service excellence at all touchpoints.
• Achieve and exceed financial targets, managing budgets, P&L, and driving revenue opportunities.
• Uphold full compliance with all safety, legal and operational policies and procedures.
• Oversee staff recruitment, training, performance management, and succession planning.
• Plan, organise, and execute race events, corporate bookings, and hospitality functions.
• Continually review and improve operational processes to enhance efficiency and service delivery.
• Actively manage stock control, purchasing, supplier relationships, and cost management.
• Serve as the primary on-site point of contact for customers, clients, and corporate partners.
• Ensure full compliance with Health & Safety legislation, company policies, and industry regulations.
• Actively promote the Daytona brand and always uphold company standards.

Candidate Profile

• Proven management experience within a fast-paced, customer-focused environment.
• Strong leadership, organisational, and motivational skills.
• Commercially astute with experience in budget control, revenue generation, and cost management.
• Excellent interpersonal and communication skills with natural confidence in public speaking.
• Ability to lead, develop, and inspire a large and diverse team.
• Sound understanding of Health & Safety and risk management.
• IT literate – confident in using Word, Excel, and internal management systems (full training provided).
• Flexible approach to working hours including evenings, weekends, and bank holidays.
• A passion for delivering exceptional customer experiences.

Package & Benefits

• Competitive annual salary
• Full training and development provided
• Opportunities for career progression within the Daytona Group
• Staff racing benefits and discounted family access (upon successful completion of probation)

HOW TO APPLY

To apply, please send your CV and a covering letter quoting the job reference TGM_25