General Manager

Toby Carvery - Cleadon Village

Sunderland

On-site

GBP 32,000 - 46,000

Full time

14 days+
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Benefits offered by this job

Bonus scheme
Brand discounts
Friends & family discounts
Gym membership discount
Awards & socials
Private medical & dental
Pension
25 days holiday
Share options
Employee helpline

Job summary

Toby Carvery - Cleadon Village in Sunderland seeks a General Manager to lead daily operations, grow the team and drive performance. You will be part of a district of sites delivering memorable guest experiences and helping moments that matter.

Join our home of the roast culture with a focus on hospitality, team development and guest satisfaction, plus a strong benefits package.

Qualifications

  • Experience leading a busy hospitality or restaurant site.
  • Ability to train and motivate a large team.
  • Proven track record of achieving sales targets.

Responsibilities

  • Train and inspire your team to deliver operational excellence and maximise sales opportunities.
  • Ensure guests are cared for and hosted for memorable moments.
  • Deliver food and drink to a high standard and manage service flow.
  • Strive to achieve business targets.

Skills

People management
Guest service
Operational excellence

Tools

POS software
Stock management

Job description

AtToby Carvery - Cleadon Villagewe recognise a good General Manager is key to our success. You’ll build a business to be proud of, help to grow your team and smash targets. You’ll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more.

Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.
WHAT’S IN IT FOR ME?

  • Bonus Scheme – We’re all about rewarding the hard work you put in
  • A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
  • 20% discount across all off our brands for up to 5 friends and family.
  • Discounted gym memberships
  • Celebrating success– award nights, away days and team socials.
  • Private medical and Dental Plans - to keep you safe, secure and always smiling

On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS GENERAL MANAGER YOU’LL…
  • Train and inspire your team to deliver operational excellence and maximise sales opportunities.
  • Ensure our guests are cared for, being the host to life’s memorable moments.
  • Support your business to deliver food and drink to be proud of.
  • Strive towards and achievebusiness targets.

At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and team work which are essential to delivering great guest experiences.Join us and be a part of a great team.

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