General Manager

Mitchells & Butlers Leisure Retail Limited; Cleadon; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Bonus scheme

Brand discounts (33% across brands)

Friends & family discounts (20%)

Private medical & dental plans

Job summary

Mitchells & Butlers Leisure Retail Limited is seeking a General Manager for Toby Carvery Cleadon Village. You will build a business to be proud of, grow your team and smash targets, delivering memorable guest experiences.

Join a brand renowned as the home of the roast, with a focus on inclusivity and a strong team culture. You will lead operations, drive guest satisfaction and manage day-to-day success across the site.

Qualifications

• Proven ability to lead and develop a large team in a hospitality environment.
• Strong focus on guest experience and delivering memorable moments.

Responsibilities

• Train and inspire your team to deliver operational excellence and maximise sales opportunities.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Support your business to deliver food and drink to be proud of.
• Strive towards and achieve business targets.

Skills

People leadership

Guest service

Sales focus

Operational excellence

Job description

At Toby Carvery - Cleadon Village we recognise a good General Manager is key to our success. You’ll build a business to be proud of, help to grow your team and smash targets. You’ll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more.

Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME?

• Bonus Scheme – We’re all about rewarding the hard work you put in
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounted gym memberships
• Celebrating success– award nights, away days and team socials.
• Private medical and Dental Plans - to keep you safe, secure and always smiling

On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS GENERAL MANAGER YOU’LL…

• Train and inspire your team to deliver operational excellence and maximise sales opportunities.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Support your business to deliver food and drink to be proud of.
• Strive towards and achievebusiness targets.

At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and team work which are essential to delivering great guest experiences.Join us and be a part of a great team.