General Manager

Village Hotel - Sheffield; Sheffield; On-site; GBP 75,000 - 80,000; Full time

Benefits offered by this job

Pension plan

Private medical insurance

Leisure club membership

Hotel stay discounts

Food & drink discount

Salary sacrifice scheme

Birthday off

Wagestream access

Well-being programme

Job summary

Village Sheffield is seeking a heavyweight General Manager to lead our new flagship property with autonomy and passion. You will own the P&L, drive EBITDA and revenue targets, and shape a culture focused on guest excellence and team engagement.

The role requires a highly commercial leader with emotional intelligence, capable of mentoring Heads of Department and building a standout local network to make the Sheffield hotel a Village flagship.

Qualifications

• Highly commercial, emotionally intelligent General Manager with a track record in leading large hospitality teams.
• Operational pedigree to run a multi-faceted venue.
• Experience running P&L and driving EBITDA and revenue targets.

Responsibilities

• The Commercial Drive: Owning the P&L, delivering strategy, hitting EBITDA and revenue targets, managing payroll, driving on-site sales.
• The Cultural Leadership: Building an intensely engaged, motivated team and mentoring Heads of Department.
• The Brand Excellence: Upholding brand standards and maintaining high performance on safety, compliance and guest experience.
• The Local Network: Networking with local businesses to position the venue as a premier local hotspot.

Skills

Commercial leadership

Emotional intelligence

People management

Hospitality leadership

Job description

The Role Outline: The Sheffield Masterplan

Launching a massive new hotel takes a village. Right now, one of our brilliant existing Managers is laying the groundwork, building the initial teams, and getting ready to open the doors in February. But very soon, they will be handing the keys over and heading back to their home hotel. We are looking for a General Manager to take the baton, step into this freshly launched property, and drive it to absolute commercial and cultural dominance.

Why Village?

At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating lively spaces for our guests to work, eat, relax, and play.

We need a leader who completely GETS our mission. We are looking for a highly commercial, emotionally intelligent General Manager who leads from the front, knows every team member by name, and treats their hotel like their own personal business. If you have the operational pedigree to run a massive, multi faceted venue and the human touch to inspire a huge team, we will give you the total autonomy to make Sheffield your masterpiece.

How the Village Thrives

We live our culture through three simple commitments:

• We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.

• We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.

• We Care: We care about our impact on guests, the community, and each other.

Your Remit: What You Will Actually Be Doing

We do not want a GM who hides in a back office looking at spreadsheets all day. We want a visible, dynamic leader. We trust you to handle:

• The Commercial Drive: Owning the P&L. You will deliver the group strategy, smash your budgeted EBITDA and Revenue targets, flex payroll intelligently, and drive serious on site sales across every single department.

• The Cultural Leadership: Building the pipeline. You will create an intensely engaged, highly motivated team. You aren't just managing; you are mentoring, with a personal passion for developing your Heads of Department and internally promoting your superstars.

• The Brand Excellence: Setting the standard. You will champion our brand standards relentlessly, maintaining an intensity around excellence that drives your Review Pro scores, Health & Safety audits, and financial compliance over the 85% mark.

• The Local Network: Putting us on the map. You will network the Sheffield community brilliantly, building close relationships with local businesses to ensure our Pub & Grill, V Works, and Leisure Club become the ultimate local hotspots.

How We Succeed Together

We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the absolute freedom to design your local strategy and run your hotel. You will have robust support from your Regional Director, but we hire experts so we can get out of their way. We champion teamwork, hate corporate red tape, and desperately want you to succeed.

Selling Our Executive Package

• The Compensation: A highly competitive GM salary of £75-80k Basic, plus a massive, achievable bonus scheme designed to seriously reward your commercial success.

• Health & Wealth: A 5% matched Aviva Personal Pension Plan (you put in 5%, we match it), plus full Private Medical Insuranceand dental cover.

• The Lifestyle: Complimentary full leisure club membership for you and a friend (worth £1,500 annually), a monthly well-being programme, and a 24/7 Employee Assistance Programme.

• Hotel Stays & Time Off: Discounted stays from £35 based on two sharing across our 35 properties, plus a Holiday Purchase scheme.

• Food & Drink: 50% discount on Food and Drink purchased at any Village Hotel to use with your friends and family.

• Financial & Extras: Access to our Electric Car Salary Sacrifice scheme, flexible financial wellbeing support via Wagestream, High Street discounts, and your birthday off guaranteed.

Ready to Lead Sheffield?

We are looking for a heavyweight hospitality leader who is fiercely commercial, wildly passionate about people, and completely ready to embrace the Village culture. If you know how to build a fiercely loyal team and want to put your name on our newest flagship property, we want to hear from you.

Bring your brilliant leadership, your commercial drive, and your ambition.