General Manager

Hartwell PLC; Reading; On-site; GBP 45,000 - 65,000; Full time

Job summary

Hartwell PLC is seeking an innovative General Manager for their Reading location to drive financial success and cultivate a skilled team. This role involves oversight of dealership operations, ensuring high standards in customer service, recruitment, and market strategy, while benefiting from a comprehensive colleague discount and development opportunities.

Benefits

Colleague Discount on vehicle purchases and services

Training and development opportunities

Salary Extras on various expenses

Refer a friend scheme

Company car

Company events

Qualifications

• 3 years of experience in automotive management required.
• Driving Licence required.
• Authorized to work in the UK.

Responsibilities

• Accountable for financial results across departments.
• Ensure processes meet brand standards and FCA regulations.
• Lead new and used car sales, parts, labour, and aftersales care.

Skills

Leadership

Financial Management

Customer Service

Team Development

Sales Strategy

Job description

General Manager - Hartwell Reading

At Hartwell, we’re going through an exciting period of transformation, and we’re looking for a passionate and innovative General Manager to play a key part in shaping our future and driving change through your dealership.

Building financial success and empowering your team to be the best they can be working in a fast paced environment.

Colleague Benefits

• Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
• Training and development opportunities.
  
• Salary Extras where you can save hundreds of pounds on everything from holidays to your weekly shopping
• Refer a friend scheme
• Company car
• Company events

Role Overview

• Being accountable for delivering top financial results across each department,
• Ensuring all processes and brand standards standards are met in line with FCA regulations,
• Delivering outstanding customer service.
• Lead on all aspects of your dealership, including new and used car sales, parts, labour and aftersales care
• Recruit, develop and retain talented associates, motivating them to be the best they can be and supporting them with regular reviews, training and progression plans
• Build meaningful manufacturer relationships
• Collaborate with department managers to create detailed annual plans aligned with long-term goals for profitability, productivity, and market development.
• Develop and oversee control systems, kPI's, and operating policies for areas like pricing, customer service, and warranties.
• Stay up to date with market trends, competitor actions
• Manage financial budget, conduct monthly reviews.
  

Experience:

• Automotive Management: 3 years (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person