General Manager

kawazu designs; Peterborough; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading logistics company is seeking a General Manager to oversee operations in Peterborough. The role demands proven senior management experience and a focus on budget management, KPI delivery, and relationship building in a dynamic, 24/7 environment. The position offers a competitive salary, extensive benefits, and opportunities for professional development.

Benefits

25 days of annual leave plus bank holidays

Company car or car allowance

Company pension scheme

Private medical and dental insurance

24/7 online GP service

Life assurance

Employee assistance program

Access to MyBenefits platform for discounts

Opportunities for professional development

Qualifications

• Experience in a high-profile customer environment.
• Strong track record in managing costs and KPIs.
• Ability to develop relationships with internal and external customers.

Responsibilities

• Manage budgets and ensure KPIs and contract targets are met.
• Develop and maintain customer relationships through regular reviews.
• Lead, coach, and develop team members throughout their lifecycle.

Skills

Senior Management Experience

Budget Management

KPI Delivery

Relationship Management

Commercial Mechanisms Insight

Legal Compliance Knowledge

Job description

Company Description

GXO Logistics Supply Chain Inc.

Job Description

Are you ready for the next step in your career journey? Are you an experienced Operations Manager looking for your next opportunity, or an experienced General Manager seeking a new challenge? If you have the drive and focus to advance your career, then read on!

Here at GXO, we are currently looking for a General Manager to lead our warehouse operation in Peterborough. You will lead an established, experienced team and be responsible for ensuring the operational and commercial success of the operation.

This is a full-time, permanent role. Although your contract will be for Monday - Friday, this is a 24/7 operation, requiring flexibility in working hours as no two weeks are the same—after all, this is logistics!

Pay, Benefits, and More

You will receive a salary of up to £90,000 per annum, depending on experience. Benefits include 25 days of annual leave (plus bank holidays), with options to purchase additional days to support work-life balance. Our benefits package features a company car or car allowance of £505 per month, a company-sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance, and an employee assistance program. Access our MyBenefits platform for discounts, cashback, and savings schemes. Additionally, GXO University offers opportunities to develop new skills and qualifications, with a strong focus on internal promotion—over 55% last year!

What You’ll Do on a Typical Day

• Manage budgets, ensuring KPIs and contract targets are met; contribute to quarterly cost budgets covering all site aspects.
• Serve as the primary contact for the customer, developing and maintaining relationships through regular reviews.
• Devise and implement reporting for internal and external stakeholders.
• Lead, coach, and develop your team; oversee all people processes throughout the employee lifecycle.

What You Need to Succeed at GXO

• Proven experience in a senior management role within a high-profile customer environment.
• Understanding of commercial mechanisms and P&L management; successful track record in delivering costs and KPIs.
• Experience building strong relationships with internal and external customers.
• Knowledge of legal and audit compliance requirements for running a large distribution center.