General Manager

BaxterStorey Limited; North Ferriby; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead a dedicated team in delivering outstanding hospitality experiences. This role offers an exciting opportunity to shape a positive work culture while ensuring high standards of service and food quality. As a General Manager, you will be responsible for mentoring your team, managing budgets, and driving commercial performance. Join a forward-thinking company that values diversity and inclusion, and invest in your professional growth while enjoying a balanced work-life environment. If you thrive in a fast-paced setting and are eager to make a significant impact, this position is for you.

Benefits

28 Days holiday including bank holidays

Birthday off

Enhanced maternity leave

Free meals on shift

Bespoke training and development

Apprenticeship opportunities

Pension and life insurance

Discounts on HAPI app

Cycle to work scheme

Employee assistance programme

Qualifications

• Experience as a General Manager in food & hospitality.
• Ability to manage and train a team effectively.
• Strong financial acumen and analytical skills.

Responsibilities

• Lead and inspire a team to deliver exceptional service.
• Build positive relationships with clients and stakeholders.
• Achieve key performance indicators in various business areas.

Skills

Leadership

Team Management

Customer Service

Financial Management

Organizational Skills

Strategic Thinking

Communication Skills

Job description

Location:Brickyard Ln, North Ferriby HU14 3FT

A brand new opening of One of our large distribution contracts, operating over 7 days. Well executed food offer through the main restaurant.
Between 300 and 500 on site with a team of 18 over two shifts.
A truly rewarding position for an ambitious General Manager looking for a new challenge!!

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 weeks' enhanced maternity leave
• Secondary carerleave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Job Description

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborativerelationships & communication methods with clientsand other key stakeholders in the business
• Continually look to develop your team through mentoring, training, recognition, and empowerment
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Qualifications

• Previous experience as a general manager in food & hospitality
• Background within a large food business i.e distribution, stadia.
• Have a contagiouspassion for food and customer service
• You draw satisfaction from managing, training, and supporting a team
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
• Excellent delegation and influencing skills
• Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
• Meticulous organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team memberto feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.