General Manager

Mitchells & Butlers Leisure Retail Limited; Newbury; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a vibrant family of premium pubs and restaurants as a General Manager, where your leadership will shape an unforgettable guest experience. This role is perfect for those who thrive in dynamic environments and are passionate about hospitality. You will be responsible for building a proud business, nurturing your team, and smashing targets while creating memorable moments for guests. Enjoy a rewarding bonus scheme, generous discounts, and a supportive work environment that values your contributions. This is your chance to make a real impact in a well-loved establishment.

Benefits

Bonus Scheme

33% discount for dining

20% discount for friends and family

Discounted gym memberships

Award nights and team socials

Private medical and dental plans

Pension plan

25 days paid holiday

High-street shopping discounts

Access to a free employee helpline

Qualifications

• Proven experience as a General Manager in a hospitality setting.
• Strong leadership skills to inspire and train a team.

Responsibilities

• Train and inspire your team to deliver operational excellence.
• Ensure guests are cared for and create memorable moments.
• Support the business in delivering high-quality food and drinks.

Skills

Team Leadership

Operational Excellence

Sales Maximization

Customer Service

Education

Experience in Hospitality Management

Job description

Join us at Ego, a family of Premium Pubs & Restaurants as unique as our locations.

From city centre to community pubs, we are full of character. Our menu is inspired by the Mediterranean, taking our guests across the continent. If you appreciate our individual character and style, we want to hear from you.

We recognise a good General Manager is key to our success. You’ll build a business to be proud of, help to grow your team, and smash targets. You’ll be part of a district of sites working towards making moments that matter and delivering experiences that keep our guests coming back for more.

What’s in it for me?

• Bonus Scheme – rewarding your hard work
• 33% discount across all our brands for dining and socialising.
• 20% discount for up to 5 friends and family across all our brands.
• Discounted gym memberships
• Celebrating success with award nights, away days, and team socials.
• Private medical and dental plans for your health and well-being.

Additionally, as part of Mitchells & Butlers, you will receive a pension, 25 days paid holiday, high-street shopping discounts, free shares, and access to a free employee helpline for support.

What will I be doing? As General Manager, you’ll…

• Train and inspire your team to deliver operational excellence and maximise sales opportunities.
• Ensure our guests are cared for, creating memorable moments.
• Support your business to deliver high-quality food and drinks.
• Strive towards and achieve business targets.