General Manager

Fullers Group; Newbury; Hybrid; GBP 46,000 - 50,000; Full time

Benefits offered by this job

Bonus up to 100% of salary

Discount on food and drink

Healthcare Cash Plan

Full induction and training

Wagestream access

Staff discount at Fuller’s pubs

Job summary

Bel & The Dragon in Kingsclere is seeking a General Manager to lead operations, guest experience and sales across the pub and events. The role requires hands-on leadership, a passion for hospitality, and the ability to adapt to seasonal demand.

The salary ranges £46,000 to £50,000, live out, with bonus and great benefits, and a structured induction and training program.

Qualifications

• Pride in being the driving force behind the business's success.
• Motivate and support the team while creating a memorable customer experience.
• Commercially minded with strong decision-making skills.
• Ability to take ownership of problems.
• Passion for fresh food, great wines, and engaging service.

Responsibilities

• Be the face of the business with exceptional customer service.
• Adapt to seasonal trends and peaks in business.
• Drive sales in both corporate and leisure markets.
• Execute large events and juggle multiple revenue streams.

Skills

Commercial mindset

Team leadership

Customer service excellence

Decision making

Ownership & accountability

Sales drive

Job description

Bel & The Dragon, Kingsclere,RG20 5PP
General Manager Vacancy
£46,000 to £50,000 Live out - Plus bonus and great benefits

Join Fuller’s: Where the true you thrives anddiversity is embraced. At Fuller’s we don't just offer jobs, we invite you tocelebrate your authentic self. Our four core values – doing things the rightway, being part of the family, celebrating individuality and always asking what’snext? – define the essence of who we are.

Situated in the heart of Kingsclere, avillage between Newbury and Basingstoke, with a significant refurbishment planned, this is a great opportunity for someone to make an immediate impact!

With 9 cosy bedrooms, a fantastic bar,restaurant and courtyard garden, it’s known locally for its excellent food andwarm welcome. The site benefits from tourists visiting the area due to itsproximity to Highclere Castle, known for being the home of the Crawley familyin the Downton Abbey.

Nestled amidst the rolling hills and verdant landscapes ofKingsclere, Bel and The Dragon stands as a timeless gem within this charmingtown. The building’s historical architecture and cozy interior provide awelcoming haven for both locals and visitors alike. From the neighbouring horseracing crowd or from the many shooting parties, the spirit of communityflourishes within the walls of Bel and The Dragon. Whether it’s a quiet pint bythe fireplace or a lively gathering during community events, Bel and The Dragonreflects the heart of this idyllic town, where the appeal lies not only in itspicturesque setting but also in the authentic connections forged among itsresidents.

The new General Manager must be the face of thebusiness with exceptional customer service skills, whilst also possessing theability to adapt to the seasonal trends and the peaks in the business. Thedrive to get out and about and push sales further in both the corporate andleisure market is also a must .

We are looking for a General Managerwho has a proven track record executing large events and experience of jugglingmultiple revenue streams in a multifaceted business.

What wecan offer you:

• Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!!
• New General Manager bonus potential is up to 100% of your salary
• Anexciting variety of career paths: Explore a wide range of roles and careerpaths across our pubs and hotels.
• Supportiveenvironment: We put people first and strive for a collaborative and trustingatmosphere where everyone is valued.
• Continuousgrowth: Engage in learning and development programs to fuel your personal andprofessional growth.
• 25%discount on food and drink, across all our pubs and hotels for you and yourfriends and family. Increasing to 30% after one year, 35% after three years and40% after five years.
• Discountedhotel stays at hotels in the Fuller’s Family
• Accessto ‘My Fuller’s’ – our online benefits platform where you can make savings at100s of retailers and access discounted gym memberships, cinema tickets andmuch more.
• HealthcareCash Plan – you will have access to a 24-hour GP serviceand the ability to claim your money back for dentist and eyecare appointments.
• Fullinduction and training
• Theoption to receive up to 35% of your earnings as you earn them with Wagestream.This means you won’t always need towait until payday.

What welook for in a General Manager:

• Pride in being the driving force behindthe success of the business.
• Someonewho can motivate and support the team as well as create a special atmospherefor customers.
• Acommercially minded individual.
• Aconfident manager with great decision-making skills.
• Abilityto take ownership of problems.
• Passionfor fresh food, great wines, and engaging service.