General Manager - The George & Dragon, Westerham

Fuller's; Greater London; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

GM bonus up to 100%

Career progression across Fuller’s

Staff discounts

Discounted hotel stays

Healthcare plan

Wagestream access

Induction and training

Job summary

Bel & The Dragon Westerham is seeking a commercially minded General Manager to lead the business, with responsibility for pub, restaurant and boutique hotel operations. The role is a live-out, 40 hours across 5 days, reflecting Fuller’s commitment to a healthy work-life balance and strong guest experience.

We offer a GM bonus up to 100% of salary, career paths across Fuller’s pubs and hotels, a supportive environment and numerous staff benefits.

Qualifications

• Commercially minded leader who can drive business growth across pub, restaurant and hotel operations.
• Motivate and support the team while creating a special atmosphere for guests.
• Excellent communication and decisive decision-making under varied pressures.

Responsibilities

• Lead Bel & The Dragon Westerham as General Manager, overseeing pub, restaurant and 13-bedroom boutique hotel.
• Drive growth and guest experience, maximise opportunities across food, drink and rooms.
• Inspire high-performing teams and maintain a collaborative, trusting culture.
• Ensure smooth day-to-day operations and financial performance.

Skills

Commercial mindset

Team leadership

People management

Decision making

Communication skills

Guest service

Food & beverage knowledge

Job description

Bel & The Dragon, Westerham
General Manager Vacancy - Live out

Up to £55,000 per annum plus bonus and great benefits

An exciting opportunity has arisen to lead one of our beautiful inns, the Bel & The Dragon, Westerham – The George & Dragon. Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Westerham is a premium pub, restaurant and 13 bedroom boutique hotel that attracts a strong leisure customer base from across the local area and beyond. The business benefits from a balanced sales mix of approximately 40% food, 30% wet and 30% rooms.

With an established reputation for quality, excellent guest feedback, and a growing accommodation business, Westerham offers a significant opportunity for an ambitious General Manager to drive the next phase of growth.

Planned investment, a strong kitchen team and a prime location within a prosperous catchment provide the perfect platform to build sales, develop the team and enhance the guest experience.

We're looking for a commercially astute and people-focused leader who can maximise opportunities across all areas, inspire high-performing teams and establish Westerham as the destination venue of choice for guests throughout Sevenoaks, Oxted and the surrounding villages

What we can offer you:

• Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!!
• GM bonus is up to 100% of your salary
• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a General Manager:

• Pride in being the driving force behind the success of the business.
• Someone who can motivate and support the team as well as create a special atmosphere for customers.
• A commercially minded individual.
• A confident manager with great decision‑making skills.
• Ability to take ownership of problems.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.