General Manager

TN United Kingdom; Melksham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an established industry player in hospitality as a General Manager at a beautifully refurbished pub in Melksham. This role offers the opportunity to lead a passionate team, focusing on delivering exceptional service and creating memorable experiences for guests. You will thrive in a dynamic environment, ensuring top-notch customer service while managing operations effectively. With a commitment to locally sourced produce and a vibrant atmosphere, this position not only offers a chance to make your mark in the industry but also provides growth opportunities and a supportive team culture. If you are ready to elevate your career in hospitality, this is the perfect opportunity for you.

Benefits

Flexible Hours

Length of Service Awards

Extra Holiday for Your Birthday

Holiday Purchase Scheme

30% Discount at All Butcombe Pubs & Inns

Wellbeing Support

Team Parties

Training & Development Opportunities

Access to Discounts with Major Retailers

Diverse Experience in Stunning Locations

Qualifications

• Proven track record in hospitality management and customer service.
• Strong leadership skills to inspire and manage a team.

Responsibilities

• Lead the front-of-house team to deliver exceptional guest experiences.
• Maximise profitability while maintaining high service standards.

Skills

Customer Service

Team Leadership

Hospitality Management

Communication Skills

Education

Hospitality Management Degree

Relevant Experience in Hospitality

Job description

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Join Our Front-of-House Team at Butcombe Pubs & Inns: Bring Passion and Excellence to Exceptional Guest Experiences!

At Butcombe Pubs & Inns, we’re all about great food, great service, and creating lasting memories. As part of our front-of-house team, you’ll be at the heart of a dynamic, fast-paced environment, ensuring every guest has an unforgettable experience. Whether you’re greeting guests with a smile or serving up delicious food, Butcombe is the place to thrive and make your mark in hospitality.https://butcombe.com/

We’re looking for a passionate and driven General Manager to lead our team and take the business to the next level. With a strong focus on maximising GP, retaining top talent, and elevating customer service standards, you’ll create an exceptional guest experience while inspiring and managing your team effectively. If you’re a people-focused leader with a proven track record in hospitality, we want to hear from you!

We’re looking for passionate, customer-focused individuals who thrive in a busy environment and take pride in delivering exceptional service. If you’re ready to take your career to the next level and want to be part of a team that celebrates great food, great company, and great service, we want to hear from you!

The King’s Arms is a newly refurbished 18th-century pub and inn in the heart of Melksham.

With 13 comfy and modern ensuite rooms and a warm welcome, we offer the ideal base for exploring Melksham, nearby historic Corsham, Bradford-on-Avon, Bath, and the stunning Wiltshire countryside.

On the menu, our focus is locally sourced produce, seasonal ingredients and pub classics, plus a cracking selection of Butcombe beer and a cocktail menu behind the bar.

Relax in our cobbled beer garden, with parasols and heated areas in the winter – the perfect al fresco spot for a refreshing pint or a bite to eat.

We’re dog-friendly, family-friendly, and happy to cater for both large and small groups. We have two private dining rooms, ideal for weddings, meetings and parties.

Why Join Us?

· Stunning Locations: Work in some of the UK’s most beautiful and desirable spots.

· Award-Winning Team: Be part of a team known for its passion, skill, and commitment to delivering quality service.

· Fresh, Locally Sourced Produce: Work alongside talented chefs who showcase the best of British produce.

· Growth Opportunities: We’re committed to helping you develop your career in hospitality with training, support, and progression opportunities.

· A Team that Cares: Join a team that values creativity, collaboration, and a shared commitment to outstanding service.

What’s in it for you?

· Flexible Hours: We understand the need for work/life balance and offer flexibility to suit your lifestyle.

· Award-Winning Business: Join a company recognised at the National Publican Awards and the National Innovation in Training Awards.

· Benefits Bar: Access discounts and cashback with major retailers, holidays, groceries, and more.

· Length of Service Awards: Celebrate milestones with exciting rewards for your dedication.

· Extra Holiday for Your Birthday: Enjoy an additional day off to celebrate your special day.

· Holiday Purchase Scheme: Buy extra holiday days to suit your needs.

· Diverse Experience: Work in a variety of stunning locations, gaining exposure to different menus and environments.

· Training & Development: Benefit from bespoke training plans and career progression support.

· Learning & Development: Access a wide range of industry courses and personal growth opportunities.

· Team Perks: Enjoy team parties, a 30% discount at all Butcombe Pubs & Inns (50% off food on shift), and exclusive rewards.

· Wellbeing Support: We’re ambassadors for the Burnt Chef Project, supporting mental health, and offer 24/7 Employee Assistance.

There’s a place for you at Butcombe Pubs & Inns. Together, we’ll create exceptional experiences and unforgettable memories for our guests.

Apply Today and Join the Butcombe Family!

Let’s make every guest experience a masterpiece.