General Manager

Avery Healthcare Group; Marlow Bottom; On-site; GBP 65,000 - 75,000; Full time

Job summary

Avery Healthcare Group is seeking a General Manager for Cliveden Manor Care Home in Marlow. You will lead a warm, dedicated team, delivering exceptional, person‑centred care while meeting regulatory standards and business targets.

You’ll drive recruitment, development, and retention, ensure safe staffing, and provide inspiring leadership. You’ll uphold our values of caring, honesty, respect, and accountability every day.

Qualifications

• Four+ years’ experience in a similar care environment.
• Leadership and Management Level 5 or equivalent.
• Strong leadership and management capabilities.
• Clear written and verbal communication.
• IT competency and comfort with digital systems.

Responsibilities

• Champion high-quality, person-centred care based on best practice.
• Drive recruitment, retention and development to build a strong team.
• Act as key contact for residents, families, visitors and professionals.
• Manage staffing levels to ensure safe, effective care at all times.
• Provide inspiring leadership to empower the team.
• Oversee budgets, stock and resources for efficient operations.
• Live and model Avery values in all actions.

Skills

Leadership

Communication

People management

Team motivation

IT literacy

Education

Leadership and Management Level 5 qualification

Job description

We're now searching for a warm, inspiring, and dedicated General Manager to join our award-winning team at Cliveden Manor Care Home in Marlow. If you're ready to lead with heart and help create exceptional experiences for residents and colleagues alike, we'd love to hear from you., As our General Manager, you'll be the driving force behind a vibrant, person-centred care environment. You'll lead and motivate your team to deliver exceptional care, ensuring residents feel safe, supported, and truly at home - all while meeting regulatory standards and achieving key business goals. Your responsibilities will include:

• Championing high-quality, person-centred care based on best practice
• Driving recruitment, retention, and development to build a strong, engaged team
• Acting as a key point of contact for residents, families, visitors, and external professionals
• Managing staffing levels to ensure safe, effective care at all times
• Providing inspiring leadership that empowers your team to be their best
• Overseeing budgets, stock, and resources to ensure efficient, cost-effective operations
• You'll be someone who naturally lives our values - caring, supportive, honest, respectful, and accountable - and brings them into everything you do.
• Have at least four years' experience in a similar care environment
• Hold a Leadership and Management Level 5 qualification (or equivalent)
• Bring strong leadership and management skills
• Communicate clearly and confidently, both verbally and in writing
• Be IT-competent and comfortable with digital systems
• Be adaptable, flexible, and ready to step in where needed
• At Avery Healthcare, everything we do starts with the people who care for our residents. We know how much passion, effort, and heart our teams put into their work - and we're here to champion you, support you, and celebrate you every step of the way.

When you join us, you're not just starting a job - you're making a real difference. Every day, your compassion helps shape meaningful moments for our residents. In return, we're committed to helping you grow, thrive, and feel truly valued. With ongoing development opportunities, a supportive culture, and a team that feels like family, you'll find a workplace where you can be proud of the impact you make.

Avery isn't just one of the UK's leading providers of luxury elderly care - it's a place where people genuinely love to work. We believe later life should be rich, fulfilling, and full of meaning, and we're passionate about creating experiences that reflect that. With over 100 homes across the UK and a vision of "creating meaningful lives together," we're proud to offer an environment where residents feel cherished and employees feel empowered, supported, and appreciated. Join us, and discover why Avery is the preferred choice for both residents and team members.