General Manager

Avery Healthcare Group Ltd.; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Avery Healthcare Group Ltd. is seeking a warm, inspiring and dedicated General Manager to lead Cliveden Manor Care Home in Marlow. You will drive a vibrant, person-centred care environment, motivate staff, and ensure residents feel safe, supported and at home while meeting regulatory standards.

You will shape a compassionate culture, manage budgets and resources, and champion development opportunities for the team. Experience in luxury elderly care and leadership at Level 5 is preferred.

Qualifications

• Minimum of four years experience in a similar care environment.
• Leadership and Management Level 5 qualification (or equivalent).
• Strong leadership and management skills.
• Clear written and verbal communication.
• IT competence and comfortable with digital systems.
• Flexible and adaptable to cover needs.

Responsibilities

• Drive recruitment, retention and development of a strong, engaged team.
• Provide inspiring leadership to deliver high-quality, person-centred care.
• Lead by example to ensure residents feel safe, supported and at home.
• Manage budgets, resources and regulatory compliance to achieve business goals.

Skills

Leadership

Communication

IT literacy

Adaptability

Education

Leadership & Management Level 5

Job description

Package Description: At Avery Healthcare, everything we do starts with the people who care for our residents. We know how much passion, effort, and heart our teams put into their work and were here to champion you, support you, and celebrate you every step of the way. When you join us, you're not just starting a job you're making a real difference. Every day, your compassion helps shape meaningful moments for our residents. In return, we're committed to helping you grow, thrive, and feel truly valued. With ongoing development opportunities, a supportive culture, and a team that feels like family, you'll find a workplace where you can be proud of the impact you make. We're now searching for a warm, inspiring, and dedicated General Manager to join our award-winning team at Cliveden Manor Care Home in Marlow. If you're ready to lead with heart and help create exceptional experiences for residents and colleagues alike, we'd love to hear from you.

Main duties of the job

As our General Manager, you'll be the driving force behind a vibrant, person-centred care environment. You'll lead and motivate your team to deliver exceptional care, ensuring residents feel safe, supported, and truly at home while meeting regulatory standards and achieving key business goals.

Job responsibilities

Your responsibilities will include:

• Championing high-quality, person-centred care based on best practice
• Driving recruitment, retention, and development to build a strong, engaged team
• Acting as a key point of contact for residents, families, visitors, and external professionals
• Managing staffing levels to ensure safe, effective care at all times
• Providing inspiring leadership that empowers your team to be their best
• Overseeing budgets, stock, and resources to ensure efficient, cost-effective operations

About us

Avery isn't just one of the UK's leading providers of luxury elderly care; it's a place where people genuinely love to work. We believe later life should be rich, fulfilling, and full of meaning, and we're passionate about creating experiences that reflect that. With over 100 homes across the UK and a vision of creating meaningful lives together, we're proud to offer an environment where residents feel cherished and employees feel empowered, supported, and appreciated. Join us, and discover why Avery is the preferred choice for both residents and team members.

About you

You'll be someone who naturally lives our values caring, supportive, honest, respectful, and accountable and brings them into everything you do.

Our ideal candidate will:

• Have at least four years experience in a similar care environment
• Hold a Leadership and Management Level 5 qualification (or equivalent)
• Bring strong leadership and management skills
• Communicate clearly and confidently, both verbally and in writing
• Be IT competent and comfortable with digital systems
• Be adaptable, flexible, and ready to step in where needed

About Avery

Avery isn't just one of the UK's leading providers of luxury elderly care; it's a place where people genuinely love to work. We believe later life should be rich, fulfilling, and full of meaning, and we're passionate about creating experiences that reflect that. With over 100 homes across the UK and a vision of creating meaningful lives together, we're proud to offer an environment where residents feel cherished and employees feel empowered, supported, and appreciated. Join us, and discover why Avery is the preferred choice for both residents and team members.

Qualifications

• Our ideal candidate will have at least four years experience in a similar care environment, hold a Leadership and Management Level 5 qualification (or equivalent), bring strong leadership and management skills, communicate clearly and confidently, be IT competent, and adaptable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

PLEASE NOTE

• A DBS Disclosure will be required (funded by Avery Healthcare)
• Proof of eligibility to work in the UK is essential
• This advert may close early depending on application volume and business needs