General Manager

Elior; Manchester; On-site; GBP 40,000 - 55,000; Full time

Job summary

Join Elior as a General Manager in Manchester to lead teams and ensure high service standards in a diverse environment. In this full-time, permanent role, you will manage restaurant operations at visitor attractions and drive customer satisfaction through innovation and quality service. Elior emphasizes employee progression and well-being with ample perks including a flexible working environment, generous holiday allowance, and numerous support initiatives.

Benefits

FREE On-Site Lunches

Flexible Working

28 days holiday, increasing to 31 days

Paid Charity Leave

Access to mental health support

Life assurance and pension schemes

Qualifications

• Proven experience of successfully managing a team.
• A strong team player, highly confident and positive.
• Previous experience within management, contract catering desirable.

Responsibilities

• Manage teams on-site and ensure quality service delivery.
• Recruit, induct, train, and support colleagues.
• Maintain, order and control food stocks within budget.

Skills

Team management

Customer service excellence

Innovation

Self-motivation

Education

Management experience

Contract catering experience

Job description

Social network you want to login/join with:

General information

@media (max-width: 768px) { .largeurTotale { width: 100% } .icon-ak { width: 20px; height: 20px } }@media (min-width: 768px) { .largeurTotale { width: 900px } .icon-ak { width: 40px; height: 40px } } General Manager Ref: 2024-66427 Job Information Division: Elior Concessions Advert Closing Date: 15/09/2024 Contractual Hours:Full-time Salary:Competitive Contract Type:Permanent Working Pattern: 5 days out of 7 (40 hours per week) Location:Manchester, M11 4DQ Join our team!

Are you a passionate General Manager? If so, we’d love you to join our team!

This role sits within our Concessions division, catering for customers at visitor attractions. By continuously developing and keeping ahead of the competition through innovative catering and hospitality offers, our concessions sites aim to make every customer experience memorable. Away from the standard nine to five, these sites offer flexibility and opportunity for hospitality career growth.

What you'll be doing...

As a General Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training and supporting colleagues to deliver an efficient, high quality service to Elior UK, our customer and clients.

Responsibilities

• Lead Heads of Departments to ensure proactive management of teams on site. Accountable for recruiting, supporting, training and people development to deliver an efficient, high quality service to Elior UK, our customer and clients.
• Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence.
• Accountable for maintaining, ordering and controlling food stocks within budget
• Accountable for innovative menu planning and design of food service within specified budgets ensuring high standard of food presentation and portion/quality control.
• Accountable for creating a platform for financial growth through cost control and culinary excellence.
• Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues.

Working Pattern: 5 days out of 7 (40 hours per week)

What can you bring?

In this role:

Proven experience of successfully managing a team

Genuine interest in customer service excellence

A strong team player, highly confident and positive

Self-motivated and innovative

Previous experience within management, contract catering desirable

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments

Holiday Allowance: Relax & recharge with 28 days holiday, increasing to 31 days after two years service

Family Leave: Prioritise family commitments with flexible leave options

Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

Opportunities for career progression while developing a close-knit community

Supporting You Through Life’s Ups & Downs:

Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme

Why it’s great to work for us...

Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

Workplaces & Office Space

Sporting Venues & Stadiums

Attraction & Heritage Sites

Public Sector & Defence

Health, Care & Hospitals

Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That’s why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates EqualityOur aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop,and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

I nterested? Click the ‘Apply for this role’ button at the top of this advert.