General Manager

Valor Hospitality; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading hospitality brand is seeking an exceptional General Manager for a new hotel at the Etihad Campus in Manchester. This role involves overseeing hotel operations, integrating sports culture, and ensuring a seamless guest experience. The ideal candidate will have proven leadership in hospitality, operational expertise, and the ability to drive revenue.

Qualifications

• Proven hotel leadership experience in branded hotels or large properties.
• Pre-opening expertise in launching or repositioning hotels.
• Ability to drive revenue and optimize occupancy.

Responsibilities

• Oversee the launch and operations of a high-profile hotel.
• Cultivate partnerships with key stakeholders in sports and hospitality.
• Lead a dynamic team to deliver world-class guest experiences.

Skills

Hotel leadership

Commercial acumen

Stakeholder management

Operational expertise

Passion for excellence

Job description

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General Manager – The Medlock at Etihad Campus, Manchester

An extraordinary opportunity to lead a world-class hotel at the heart of Manchester’s Etihad Campus, home to Manchester City Football Club. This brand-new 401-key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally.

The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live aena. It will become a world-class hub for elite sport, music, and entertainment, attracting visitors from around the world.

The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer.

We are seeking an exceptional General Manager who can bring this vision to life, seamlessly linking the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This role demands a leader who can cultivate strong partnerships, lead a dynamic team, and deliver an unparalleled guest experience that blends the best of Manchester City Football Club, Radisson Hotel Group, and Valor Hospitality brand excellence.

A key partnership will be with the Etihad Campus's food & beverage operations team who will oversee food & beverage delivery within the hotel. This partnership will be essential to ensure a seamless experience for guests and visitors to the campus and the hotel.

Why This Role?

• Be part of something iconic – oversee the launch and operations of a high-profile hotel within Manchester’s most exciting destination.
• Work alongside global leaders – engage with Manchester City Football Club, Valor Hospitality, and key stakeholders to create a hospitality experience like no other.
• Lead and inspire – build a high-performing team that delivers excellence in service, operations, and commercial success.
• Shape the guest experience – combine world-class hospitality, sports culture, and luxury accommodation into a seamless experience for guests, fans, and corporate visitors alike.

What We’re Looking For:

• Proven hotel leadership experience – ideally in branded hotels, large properties, or entertainment destinations.
• Pre-opening and operational expertise – experience in launching or repositioning hotels is essential.
• Strong commercial acumen – ability to drive revenue, optimise occupancy, and deliver profitability.
• Stakeholder management skills – comfortable collaborating with multiple business units, including sports, events, and corporate teams.
• Passion for excellence – an inspiring leader who thrives on delivering world-class guest experiences whilst developing and leading large teams.

This isn’t just another General Manager role – it’s a chance to lead an exceptional hotel seamlessly connected to the Etihad Campus, whilst reflecting the energy and prestige of this world-renowned sports and entertainment destination.

Ready to be part of history? Apply now and take your hospitality career to the next level!

Click Apply Now.

Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.