General Manager

Roomzzz Aparthotels; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the hospitality sector is seeking a commercially focused General Manager for their Manchester location. The ideal candidate will oversee hotel operations, drive revenue growth, and enhance guest experiences. This role requires strong leadership and financial skills, with a focus on developing staff and maintaining exceptional service standards. The position offers a dynamic work environment in one of the UK's vibrant cities.

Benefits

Company Bonus Scheme

Cycle to Work Scheme

High Street Discounts

Health Cash Back Plan

Annual Awards Celebrations

Qualifications

• Minimum 5 years in senior roles within hospitality.
• Proven success in revenue management and sales.

Responsibilities

• Oversee daily hotel operations and ensure revenue growth.
• Recruit, train, and develop staff for high service standards.
• Manage budgets and ensure P&L targets are met.

Skills

Leadership

Financial Acumen

Stakeholder Management

Communication

Organisational Skills

Problem Solving

Proactivity

Entrepreneurial Mindset

Detail-Oriented

Innovative Thinking

Job description

This range is provided by Roomzzz Aparthotels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Roomzzz Aparthotels

We are seeking a dynamic and commercially focused General Manager to lead the hotels operations and drive its transformation into a sustainable and profitable business.

Roomzzz Manchester Victoria is in the very heart of the action, located in the iconic Grade 2 listed Corn Exchange building, each of our 114 beautifully designed serviced apartments have a character and unique feature all of their own. This location puts you right in the centre of one of the UK’s most vibrant cities.

Main Duties:

• Oversee daily hotel operations, ensuring revenue growth, service quality, and adherence to health & safety standards.
• Recruit, train, and develop staff to ensure technical efficiency and high service standards.
• Handle cash, banking, invoicing, and account management, ensuring compliance with brand policies.
• Maintain exceptional guest relations and consistent service delivery to maximise satisfaction.
• Ensure proactive upkeep of facilities and efficient stock and rota management for housekeeping.
• Recommend and implement operational changes to enhance guest experiences.
• Participate in shift management and attend meetings/training as required.
• Develop strategies to maximise revenue, explore new income streams, optimise pricing, and build corporate/leisure partnerships.
• Represent the hotel at events, build stakeholder relationships, and oversee sales activities to generate business leads.
• Ensure seamless day-to-day operations, including launching and managing an integrated coffee shop.
• Leverage partnerships with local businesses and the Corn Exchange management team.
• Manage budgets, control costs, and ensure P&L targets are met, providing regular reports to senior management.
• A positive, 'can do' attitude is essential as shift cover may be required to ensure business continuity.

Skills & Experience:

• Minimum 5 years in senior roles (General Manager, Commercial Manager) within hospitality.
• Proven success in revenue management, sales, and business development.
• Strong leadership, financial acumen, and stakeholder management skills.
• Excellent communication, organisational, and problem-solving abilities.
• Results-driven, proactive, and entrepreneurial mindset.
• Innovative thinker with a passion for exceptional guest experiences.
• Highly organised, detail-oriented, and capable of managing multiple priorities effectively.

Roomzzz has a Company Bonus Scheme in place, Cycle to Work Scheme, High Street Discounts portal, Health Cash Back Plan, Annual Awards celebrations and many more Perkzzz!

Generally, the working hours are Monday to Friday however will include weekends due to the needs of the business.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Business Development

• Industries

  Hospitality

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