GENERAL MANAGER

Honest Burgers; London; On-site; GBP 41,000 - 54,000; Full time

Job summary

A leading company in the hospitality industry is seeking a passionate and energetic General Manager for their London location. This role involves team management, ensuring compliance with food safety, and driving sales growth while fostering a memorable customer experience. The perfect candidate will lead with positivity and contribute actively to the restaurant's culture, supporting a community-focused environment.

Benefits

Complimentary team food & soft drinks while on shift

VIB (Very Important Burgers) – £100/month food & drink allowance

Birthday off work, fully paid

28 days holiday (inclusive of bank holidays)

Cycle to work scheme

Enhanced company sick pay after first year

Enhanced maternity or paternity pay after first year

Craft Exchange Programme

Qualifications

• Experience in managing and developing teams.
• Strong leadership and communication skills.
• Understanding of food safety and health regulations.

Responsibilities

• Managing and developing your team.
• Ensuring food safety and health compliance.
• Driving sales growth and managing restaurant performance.

Skills

Leadership

Team Management

Customer Service

Food Safety Compliance

Health & Safety Compliance

Job description

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General Manager - London, Tooting
What we offer You:

• £41,650 - 53,350 OTE(basic salary, plus service charge - our data says you can earn between £1 to £5 per hour on top of your pay)
• Service charge split equally (100% goes to the employees)
• Guaranteed full time contracted hours
• Complimentary team food & soft drinks while on shift
  
• VIB (Very Important Burgers) – £100/month, food & drink allowance off shift
• Your birthday off work, fully paid
• 28 days holiday (inclusive of bank holidays)
• Up to £1000 “Refer a Friend” scheme (T&C apply)
• Cycle to work scheme
• Enhanced company sick pay, after your first year with Honest
• Enhanced maternity or paternity pay, after your first year with Honest
• Craft Exchange Programme - where you can get paid for jobs around Honest that you may have an interest, for example sign-writing, social media, etc.

The role and You:

We’re looking for a General Manager who leads the team using their positive energy, passion and humility. We host our customers just like we host our family, and we always give our 100% to create that memorable experience, which we call an “old-school hospitality”. As a General Manager at Honest you’ll show real pride and ownership of your restaurant and you will be proud to be a part of and support your local community.
In addition to being a talented and hardworking General Manager, you will be fully embracing leadership responsibilities by leading from the frontline and constantly coaching and guiding your team to success. You will be working closely with your Head Chef and wider management team to ensure meeting company KPI’s, standards and efficiency as well as your team’s happiness and welfare. We want you to help generate a culture of loyalty, positivity and opportunity whilst recognising the positive impact you can have on your team and consumers. As a General Manager you will be reporting to Operations Manager and you will create strong, professional relationships with other restaurant’s teams as well the Support Office team.

Areas of responsibility:

• Managing and developing your team
• Managing Food Safety and Health & Safety compliance
• Recruitment & training
• Meeting set KPI’s
• Commerciality and COGS management
• Compliance & Reporting
• Driving sales growth through constant improvement to the service and restaurant’s performance
  
  

We believe in equal access to support and opportunity that exists for all. We celebrate ourdifferences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone.
This means your name, age, race or gender doesn’t need to be on your CV. If you’d rather take it off, that’s good with us.