General Manager

Oyster; Leicester; On-site; GBP 150,000 - 200,000; Full time

Job summary

An exciting opportunity awaits in Leicester for a bold General Manager to lead a new student accommodation project. This role is about more than just management; it's about building a vibrant community where students can thrive. You'll be responsible for shaping culture, ensuring operational excellence, and delivering unforgettable experiences. Join a fast-growing brand that's redefining student living and make a lasting impact on the lives of young people. If you're a natural leader with a passion for creating inspiring spaces, this is your chance to shine in a dynamic and rewarding environment.

Qualifications

• Strong experience in PBSA, residential or hospitality.
• Natural leader thriving in fast-paced environments.

Responsibilities

• Leading and motivating a passionate team for exceptional service.
• Owning operational performance, budgets, and compliance.

Skills

Leadership

Operational Management

Commercial Acumen

Relationship Building

Creativity

Job description

Something special is taking shape in Leicester — a brand new 460+ bed student accommodation designed to do more than just provide a place to stay. It's about creating a destination. A place where students connect, grow, and thrive in a space that feels like home the moment they walk in.

Our client is looking for a bold, inspiring General Manager to bring this vision to life.

This is not your average GM role. This is about building culture, setting standards, and creating a vibrant student community from the ground up. You’ll be the driving force behind every detail — from the day-to-day operations and team development to safety, service, and unforgettable student experiences.

This isn’t a one-off opportunity. This is the start of something bigger. With more schemes set to launch across the UK, now’s your chance to join a fast-growing brand that’s redefining what student living can be — and shape the future of it!

Your Responsibilities:

• Leading and motivating a passionate team to deliver exceptional service and an unbeatable resident experience
• Owning the operational performance of the building — from budgets and brand standards to compliance and community events
• Creating a positive, safe, and high-performing culture where your team and your residents feel empowered and engaged
• Bringing energy, creativity, and innovation to marketing, resident engagement, and local partnerships
• Acting as a mentor, coach, and role model — living the values, inspiring excellence, and setting the tone for the entire community

Your Experience:

• Have strong experience in PBSA, residential or hospitality
• A natural leader who thrives in fast-paced, people-focused environments
• Someone who brings commercial acumen and operational know-how, with a sharp eye for opportunity and improvement
• A motivator and relationship-builder who leads by example and knows how to bring out the best in others
• Passionate about creating spaces where young people can feel safe, inspired, and at home

We are looking to attract talent from all areas of the property industry for this position. We endeavour to have a fair recruitment process. So apply in any way that suits you: text message, video message, CV - the more creative the better.