General Manager

Collegiate UK; Coventry; On-site; GBP 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a passionate leader to oversee multiple properties in Coventry. This exciting role involves managing operations, enhancing customer experiences, and collaborating with various stakeholders. The ideal candidate will have a strong background in managing similar environments, particularly in student accommodation or hospitality. With a focus on excellence and teamwork, this position offers a unique opportunity to impact the lives of students positively. Join a dynamic organization that values collaboration and customer satisfaction, and drive success in a fast-paced environment.

Qualifications

• Proven track record in managing operations in student accommodation or hospitality.
• Strong commercial acumen and facilities management experience.

Responsibilities

• Manage three sites, ensuring high standards of customer service.
• Build relationships with universities and student unions.

Skills

Interpersonal Skills

Communication Skills

Commercial Ability

Team Leadership

Stakeholder Management

Job description

This range is provided by Collegiate UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Collegiate UK is a market leader in purpose-built student accommodation with over 10,800 beds in 21 cities across the UK. They work closely with their partners to be the most trusted accommodation choice for students by creating a unique experience where everyone feels they belong.

The key to Collegiate’s rapid growth has been their focus on delivering excellence in all areas and working as a collaborative and supportive team.

They are looking for a customer-focused and passionate leader to manage three sites located centrally, just minutes away from Coventry University. Reporting to the Head of Operations, the General Manager will have full responsibility for the properties, including overseeing facilities and building management. The role entails delivering an exceptional experience to all customers throughout the sales process and beyond. You will identify and build relationships with universities, student unions, and other relevant organisations within Coventry. Additionally, the General Manager will collaborate with the site operations team to ensure the day-to-day management of the property, maintaining high standards of customer service for the students at all times.

The successful candidate will possess a track record in managing the operations across a comparable environment, ideally in student accommodation, hospitality, retail or leisure. You will have excellent interpersonal and communication skills and strong commercial ability and facilities management experience. The role will suit individuals with a high level of credibility, team leadership, stakeholder management and the capability to deliver excellence.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Customer Service
• Industries: Real Estate and Hospitality