General Manager

YesGolfing; Lamberhurst; Remote; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Pension contributions

Professional development

Courtesy golf

Staff dining discount

On-site parking

Job summary

Lamberhurst Golf Club is seeking an exceptional General Manager to lead day-to-day operations and realise its ambitious development plans. Reporting to the Chair and Club Management Board, you will drive performance, develop people and deliver outstanding member and visitor experiences.

You will head a management team across golf course, golf operations and hospitality, and build strong relationships with the Head Professional and external partners.

Qualifications

• Strong and inclusive leadership.
• Excellent people-management and team-development skills.
• Sound financial and commercial judgement.
• Ability to translate strategy into results.
• Outstanding communication and relationship-building skills.
• Commitment to member and customer service.
• Confidence working with an elected Board.
• Good judgement, diplomacy and personal integrity.
• Appetite for improvement while respecting tradition.

Responsibilities

• Lead day-to-day operations of the club.
• Inspire and develop staff and management teams.
• Oversee golf course, golf operations and hospitality.
• Manage relationships with Head Professional and external partners.
• Drive improvements to the golf course, sustainability, clubhouse and facilities.
• Enhance member engagement, commercial performance, brand and community relationships.

Skills

Leadership

People management

Communication

Customer service

Board relations

Judgement

Integrity

Strategy execution

Change management

Job description

Reporting to the Chair and accountable to the Club Management Board, the General Manager will be the Club’s senior executive, with responsibility for the leadership and performance of the organisation.

The CMB sets the Club’s strategy and provides governance and oversight. The General Manager is empowered to lead the day-to-day operation within that framework.

This is much more than an administrative role. We are looking for someone who can lead and develop our people, deliver an excellent member and visitor experience, manage a diverse operation effectively, drive sustainable commercial performance and work closely with the Board to deliver our long-term plans.

The successful candidate will lead a management team covering the golf course, golf operations and hospitality, while also managing important relationships with our Head Professional and external partners.

They will play a central role in priorities including the continued improvement of our golf course, environmental and water sustainability, future clubhouse and facilities investment, member engagement, commercial development, brand and community relationships.

Full Time

Description:

An opportunity to lead a successful members’ golf club through an exciting period in its development.

Lamberhurst Golf Club is a long-established, member-owned parkland golf club set in the Kent countryside.

Proud of our heritage but ambitious for our future, we are developing a long-term strategy designed to establish Lamberhurst amongst the leading members’ clubs in Kent - delivering an outstanding golf course and member experience while building a financially strong, inclusive and sustainable Club for future generations.

Rooted in Tradition, Embracing Change for a Stronger Future

We are now seeking an exceptional General Manager to lead the Club’s day-to-day operations and help turn that ambition into reality.

The opportunity

Reporting to the Chair and accountable to the Club Management Board, the General Manager will be the Club’s senior executive, with responsibility for the leadership and performance of the organisation.

The CMB sets the Club’s strategy and provides governance and oversight. The General Manager is empowered to lead the day-to-day operation within that framework.

This is much more than an administrative role. We are looking for someone who can lead and develop our people, deliver an excellent member and visitor experience, manage a diverse operation effectively, drive sustainable commercial performance and work closely with the Board to deliver our long-term plans.

The successful candidate will lead a management team covering the golf course, golf operations and hospitality, while also managing important relationships with our Head Professional and external partners.

They will play a central role in priorities including the continued improvement of our golf course, environmental and water sustainability, future clubhouse and facilities investment, member engagement, commercial development, brand and community relationships.

The person

You may already be an accomplished golf club General Manager - but we are equally interested in candidates from other high-quality member, hospitality, leisure or service environments who can demonstrate the right leadership qualities and an understanding of what makes a successful members’ club.

We are particularly interested in people who can demonstrate:

• Strong and inclusive leadership
• Excellent people-management and team-development skills
• Sound financial and commercial judgement
• The ability to translate strategy into results
• Outstanding communication and relationship-building skills
• A genuine commitment to member and customer service
• Confidence working constructively with an elected Board
• Good judgement, diplomacy and personal integrity
• An appetite for improvement while respecting the traditions and character that make Lamberhurst special.

Knowledge of golf-club management would be an advantage, but leadership capability, cultural fit and the ability to build a high-performing organisation will be central to our decision.

What we offer

This is an opportunity to make a significant impact at a financially established members’ club with an engaged membership, committed employees and ambitious plans for its future.

We offer a competitive salary and benefits package, together with support for continued professional development.

Salary: Competitive - dependent on Experience.

Contract: Full-time, permanent.

Employer pension contribution, professional development support, courtesy golf, staff food & beverage discount and on-site parking.

Lamberhurst Golf Club welcomes applications from candidates of all backgrounds and is committed to creating an inclusive working environment.

Additional Information:

Use the contact information above to contact us for more information