General Manager

The Derwentwater Hotel; Keswick; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a leading hotel collection as a General Manager, where you will oversee daily operations, ensure high-quality service, and lead a motivated team. This role offers competitive salary, training opportunities, and various employee benefits, all within a welcoming and historic environment.

Benefits

Competitive salary

28 days holiday including Bank Holidays

Stakeholder Pension entitlement

Discounted hotel room rates

Food and Beverage discounts

Meals on duty

Qualifications

• Ability to lead, coach and animate the hotel team.
• Strong business acumen, results driven.
• Exceptional leadership skills.

Responsibilities

• Manage and oversee the day-to-day running of the hotel efficiently.
• Set and maintain the highest quality levels of products and services.
• Plan and implement longer-term strategies to enhance business potential.

Skills

Leadership

Customer Service

Business Acumen

Team Management

Job description

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Who are we?

Coast & Country Hotel Collection is a family of over 20 hotels in the UK, operated by Bespoke Hotels, the UK's largest independent hotel group.

Join our exceptional team

We are currently looking for exceptional people to join our team and have a great opportunity for a General Manager.

Reporting to a Cluster General Manager, we are looking for a General Manager to join our team. You will have a strong focus on quality, to take the reins of your hotel, building its reputation.

As General Manager, you will develop your knowledge of the local market to achieve sales in a competitive environment maximising on revenue, managing occupancy and driving growth in the food and beverage side of the business. You will be an ambassador for the guest journey and ensure values and service behaviours are delivered consistently in a professional and friendly environment.

Key Responsibilities of the role:

• To set and maintain the highest quality levels of products and services
• Manage and oversee the day-to-day running and control of the hotel efficiently and safely
• Keeping a firm focus on purchasing and GP across the board
• Planning and organising workloads, liaising with your team and department heads
• Planning and implementing longer term strategies to enhance further business potential for the Hotel
• Create a motivational team environment that promotes our core values and culture
• Ensuring compliance with health and safety legislation and licensing laws

Requirements of the role:

• Ability to lead, coach and animate the hotel team.
• Passionate with a hands-on approach
• Action orientated - lets' get the job done approach.
• Has a personal commitment to hospitality, customer service and quality.
• Strong business acumen, results driven.
• Exceptional leadership skills
• Is committed to the development of the business and its people.

What do we offer?

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
• Food and Beverage discounts at all our hotels
• On-going incentives and rewards
• Opportunities to move between hotels and grow with the group
• Meals on duty

More about us:

Coast & Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns. The brand reflects the best of British - fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times. And our people embody these brand values.