General Manager

Coach and Horses, Isleworth; Isleworth; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Huge annual bonus potential

Private Health Insurance

Enhanced Company Pension Scheme

Life Assurance Scheme

Discount at Young's pubs (20%)

Discount on overnight stays (30%)

Share Save Scheme

Career Pathway and Training and Dev

Job summary

The Coach & Horses in Isleworth is seeking a passionate General Manager to lead a historic pub with bags of character and a loyal local following. A live-in option is available to support you in delivering exceptional guest experiences.

You'll manage an established team and a strong kitchen brigade, shaping food, events and décor while putting your own stamp on the business and driving growth within the Young’s pub family.

Qualifications

• We are looking for entrepreneurial General Managers to lead our pub.
• Lead a team and kitchen brigade serving fresh, British-sourced food.
• You will have autonomy to shape food, events, décor and the guest experience.

Responsibilities

• Lead an established team with a strong kitchen brigade.
• Recruit and develop the team to delight customers.
• Drive events, marketing and guest experience.

Skills

Entrepreneurial mindset

People management

Customer service

Hospitality experience

Job description

GeneralManager - Live-in available

Are you a passionate and creative General Manager looking for your next challenge?We are looking for a General Manager to leadThe Coach & Horses in Isleworth— a historic pub with bags of character, a loyal local following and huge potential for its next chapter. First opened in1897, The Coach & Horses is a much-loved part of the Isleworth community and has been serving locals and visitors for generations (not to mention, even getting a nod from Charles Dickens in Oliver Twist).

You will have a fantastic pub to make your own, with open fires and cosy spaces. There is also plenty of space to work with, including ourrestaurant, lounge, coaching inn, and fantastic beer garden, all of which can be used for private parties, celebrations and corporate events. With a loyal customer base, strong local footfall and increased trade from nearbysports grounds close to Isleworth, there is also a great platform from which to grow the business.

You will lead an established team, supported by a strong kitchen brigade serving fresh, British-sourced food and much-loved Sunday roasts. Most importantly,as General Manageryou will have the freedom to put your own stamp on The Coach & Horses,from food and drink to events, décor and the overall guest experience.

Running a Pub for Young's:

We believe pubs should be differentiated and individual andso we are looking for entrepreneurial General Managers to put their own stampon our businesses. We're all about freedom within a framework - you decide whatgoes on the food menu - and that doesn't mean picking from a bank of recipes!You tailor your offer to your guests and grow the business in line with yourbusiness vision! You decide what events and sales driving to do, what theteam uniform is, and look after all your own recruitment and marketing.If you are a people-focused Pub General Manager with fresh food experience,then we want to hear from you.

What We Offer Our GeneralManagers:

• Huge annual bonus potential - up to 100% of your salary!
• Private Health Insurance
• Enhanced Company Pension Scheme
• Life Assurance Scheme
• 20% discount in all Young's pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Access to our Career Pathway and Training and Development Courses

What we look for in aGeneral Manager:

We are looking for a creative &entrepreneurial General Manager to join and lead our team in our stylish, foodfocused pub. As the successful General Manager, you will embrace the autonomygiven to run your business and offer unique ideas to drive your team tosuccess. You will have a genuine passion for exceptional customer service and apro-active approach to team management. You will recruit & develop yourteam to ensure they have theknowledge needed to delight our customers.Youwill also be someone who is committed to their career in hospitality and we canoffer ongoing development tosupport you as you grow and succeed with us.

“We believe indeveloping our people to delight our customers”