General Manager

Elgin; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Huge annual bonus

Private health insurance

Enhanced pension scheme

Life assurance

Staff discount in Young's pubs

Share Save scheme

Training & development

Job summary

The Elgin in Notting Hill, part of Young's pubs, seeks an ambitious General Manager to lead a vibrant, food-focused venue. You’ll shape the next chapter, owning the business with entrepreneurial flair and a passion for exceptional guest service.

You’ll recruit and develop your team, tailor a distinctive guest experience, and drive events and promotions to maximise revenue. A dynamic, customer-centric leader with a hands-on approach will fit well.

Qualifications

• Entrepreneurial and people-focused leadership experience preferred.
• Strong customer service orientation with guest satisfaction at the centre.
• Proven ability to train and develop a team in a hospitality setting.
• Experience running a food-led, pub-style operation is beneficial.

Responsibilities

• Lead The Elgin pub with autonomy and vision.
• Recruit, develop and manage the team to deliver high service standards.
• Drive events, promotions and sales to grow the business.
• oversee operations, safety, and guest experience on a daily basis.

Skills

Entrepreneurial mindset

Customer service focus

Team leadership

Hospitality experience

Job description

Are you a passionate and creative General Manager looking for your next challenge? We’re looking for an ambitious pub leader to take the reins at The Elgin, one of Notting Hill’s best-loved pubs, and help shape its next chapter.

Situated on the corner of Ladbroke Grove, just moments from Notting Hill, The Elgin is a beautiful Victorian pub with bags of character, a loyal local following and huge potential. Combining traditional pub charm with a lively, contemporary atmosphere, it is a pub full of personality, serving fantastic fresh, seasonal food and expertly crafted cocktails, live sport, Sunday roasts and memorable private events.

As General Manager, you’ll have a fantastic pub to make your own, with a beautiful Victorian interior, a distinctive gin palace-style bar downstairs, two private dining rooms upstairs and a spacious outdoor terrace. Whether guests are joining us for a relaxed lunch, our famous Sunday roast, cocktails with friends, live sporting action or a special celebration, there’s always something happening at The Elgin. If you’re an experienced General Manager looking for a busy, characterful pub with tons of potential, we’d love to hear from you.

Running a Pub for Young's:

We believe pubs should be differentiated and individual and so we are looking for entrepreneurial General Managers to put their own stamp on our businesses. We're all about freedom within a framework - you decide what goes on the food menu - and that doesn't mean picking from a bank of recipes! You tailor your offer to your guests and grow the business in line with your business vision! You decide what events and sales driving to do, what the team uniform is, and look after all your own recruitment and marketing. If you are a people-focused Pub General Manager with fresh food experience, then we want to hear from you.

What We Offer Our General Managers:

• Huge annual bonus potential - up to 100% of your salary!
• Private Health Insurance
• Enhanced Company Pension Scheme
• Life Assurance Scheme
• 20% discount in all Young's pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Access to our Career Pathway and Training and Development Courses

What we look for in a General Manager:

We are looking for a creative & entrepreneurial General Manager to join and lead our team in our stylish, food focused pub. As the successful General Manager, you will embrace the autonomy given to run your business and offer unique ideas to drive your team to success. You will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

“We believe in developing our people to delight our customers”