General Manager

Colicci Limited; Greater London; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

No late nights

Free food & drinks on shift

Paid breaks

Career growth

Team discounts

Supportive team culture

Job summary

Colicci Limited is seeking a dynamic General Manager to lead busy café teams across London’s iconic green spaces. You will inject personality into the cafe, build a high-energy team, and deliver an unforgettable customer experience.

You’ll oversee operations, from stock to safety, mentor baristas, and collaborate with the Head Chef to drive success in a fast-paced, people-first environment.

Qualifications

• Charismatic and hands-on leader with hospitality management experience.
• Customer-obsessed leader who thrives in fast-paced, high-volume environments.
• Hands-on team player, leads by example and welcomes challenges.

Responsibilities

• Leading from the front – set the tone for a vibrant, welcoming cafe atmosphere.
• Bringing energy – manage operations efficiently and proactively.
• Building and mentoring your team – develop skills, train baristas, ensure a seamless customer experience.
• Making coffee with heart – prioritise exceptional coffee quality.
• Managing daily operations – oversee stock, deliveries, and accounting; Fourth system experience a plus.

Skills

Leadership

Hospitality management

Customer service

Barista training

Tools

Fourth POS

Job description

General Manager - Lead, drive & inspire remarkable, passionate teams, creating exceptional cafe experiences - No late nights!

Colicci is a family-run hospitality brand, proudly serving London’s iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality.

We're on the lookout for a dynamic and passionate General Manager to take the lead, inject personality into the café, build a high-energy team, and deliver an unforgettable customer experience. If you're a natural leader with a zest for hospitality, this is your chance to make your mark in a fast-paced, people-first environment.

What You’ll Be Doing:

• Leading from the front – setting the tone for a vibrant and welcoming café atmosphere.
• Bringing energy – managing operations efficiently and proactively.
• Building & mentoring your team – developing skills, training baristas, and ensuring a seamless customer experience.
• Making coffee with heart – our single-origin coffee is at the core of what we do.
• Managing daily operations – overseeing stock, deliveries, and accounting with precision (experience with Fourth systems is a plus!).
• Ensuring excellence in hygiene & safety – familiarity with Food Alerts - Alert 65 programme desirable.
• Collaborating with the Head Chef – to drive the café’s success.

What We’re Looking For:

• A charismatic and hands-on leader – with previous café or hospitality management experience.
• A customer-obsessed leader – who thrives in a fast-paced, high-volume
• A hands-on team player – leading by example and always up for a challenge.
• A problem-solver who brings fresh ideas and takes ownership of their café.
• A flexible & adaptable mindset – weekends and bank holidays are our busiest times but no evenings… ever!
• Ideally a barista-trained professional with a passion for exceptional coffee (bonus if you know La Marzocco inside out!).

Why Join Colicci?

• Competitive salary plus performance bonus - proud to be a Living Wage employer
• No late nights -most of our locations close by 5pm during winter hours and 7pm during summer
• Free food & hot beverages on shift- get to choose a menu item of your choice
• Paid breaks-for all team members
• Exciting career growth– be part of a thriving, growing business
• Team discounts– enjoy 40% off across all our sites
• A supportive team culture – where passion thrives

Please notethat unfortunately thisrole does not qualifyforvisa sponsorship. Applicants must have anexisting right to work in the UKthat does not require sponsorship.

Ready to Lead Something Special? We’d love to hear from you.