General Manager

Third Space; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Third Space is seeking a General Manager for our Wood Wharf Club in London. You’ll own performance, drive commercial success, lead a passionate team, and ensure an exceptional member experience.

In this role you’ll manage operations, finances, and compliance while developing strategies to maximise revenue and efficiency. You’ll collaborate with marketing to grow the Third Space brand locally and beyond, and uphold health and safety standards across the club.

Qualifications

• P&L accountability with strong commercial track record.
• Experience leading large multi-functional teams.
• Customer-focused leadership and problem solving.
• Excellent communication and stakeholder management.
• Willing to work unsociable hours, including weekends.

Responsibilities

• Lead and inspire your team to achieve KPIs across member experience, operational standards, and profitability.
• Take full accountability for club operations, finances, and compliance.
• Identify and implement strategies to maximise revenue and efficiency.
• Recruit, develop, and retain top talent, fostering a high-performance culture.
• Collaborate with marketing to grow the Third Space brand locally and beyond.
• Ensure Health & Safety and company standards are maintained at all times.
• Contribute to group initiatives and share best practices across the business.

Skills

P&L accountability

Team leadership

Commercial acumen

Customer experience

Strategic planning

Job description

As General Manager, you’ll take full ownership of the performance of our Wood Wharf Club, leading a passionate team to deliver an exceptional member experience. You’ll drive commercial success, ensure operational excellence, and represent Third Space as part of our senior management team.

What You’ll Do

• Lead and inspire your team to achieve KPIs across member experience, operational standards, and profitability
• Take full accountability for club operations, finances, and compliance
• Identify and implement strategies to maximise revenue and efficiency
• Recruit, develop, and retain top talent, fostering a high-performance culture
• Collaborate with marketing to grow the Third Space brand locally and beyond
• Ensure Health & Safety and company standards are maintained at all times
• Contribute to group initiatives and share best practices across the business

About You

• Strong commercial acumen with P&L accountability (ideally £2M+ EBITDA)
• Track record of leading large, multi-functional teams to deliver outstanding results
• Customer-focused, hands-on, and detail-oriented
• Excellent leadership, communication, and problem-solving skills
• Flexible and willing to work unsociable hours, including weekends

Why Third Space?

Third Space is London’s luxury fitness brand, redefining the health and wellness experience. Joining us means being part of a culture that values excellence, innovation, and career growth. This role offers the chance to make a real impact and progress within a fast-growing business.