General Manager

Botanica Hall; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Training and progression

Employee discounts

Team socials

Birthday day off

Family-friendly benefits

Referral scheme

Employee Assistance Programme

Cycle-to-work scheme

28 days holiday

Job summary

Botanica Hall in Clapham Junction is seeking a General Manager to take the reins of a vibrant all-day venue. You will oversee guest experience from morning coffee to late-night cocktails, build a strong team, and drive sales across brunch, daytime and nightlife.

The role requires at least 2 years' GM experience, a passion for food, drinks and guest experience, and exemplary leadership in a high-volume environment. London dwelling is expected.

Qualifications

• Minimum 2 years' experience as a General Manager.
• Strong background in premium bars, restaurants, lifestyle venues or high-volume hospitality.
• Experience across brunch, daytime, evening and late-night trading.
• Excellent leadership, communication and people development skills.
• Calm under pressure with an ownership mentality.

Responsibilities

• Run Botanica Hall like it's your own, overseeing the full guest experience.
• Build and develop a brilliant team and maintain high standards.
• Drive sales across all trading periods and manage events up to 450 guests.
• Create an atmosphere that keeps guests staying for one more drink.

Skills

Leadership

People development

Communication

Commercial awareness

Operational knowledge

Guest experience

Calm under pressure

Tools

POS systems

Job description

General Manager | Botanica Hall | Clapham Junction

Botanica Hall is a little bit different.

Right in the heart of Clapham Junction, within the beautifully restored Arding & Hobbs building, Botanica is the kind of place that can start with a morning coffee, drift into a long lunch, get lively over bottomless brunch and finish with cocktails, DJs and a late night.

With stylish all-day dining, a coal-fired kitchen, seriously good cocktails and a venue that knows how to have a good time, Botanica has become one of South West London's go-to destinations for everything from date nights and celebrations to after-work drinks and big weekends.

By day, it's about great food, brunches and catching up with friends. By night, the lights go down, the cocktails come out and Botanica shifts gear.

And now we're looking for someone to take the reins.

You’ll be the sort of person who…

• Understands what makes a great lifestyle venue tick, where food, drinks, service, music and atmosphere all work together
• Thrives on the energy of a busy brunch, packed dining room, celebration booking or late-night crowd
• Can drive daytime trade as confidently as evening and late-night business
• Has a genuine passion for quality food, cocktails and hospitality
• Knows how to create an atmosphere that keeps guests staying for one more drink
• Is commercially sharp and knows how to turn a busy venue into a successful one
• Leads from the floor, inspiring teams through presence, energy and example

What you'll do

You’ll run Botanica Hall like it's your own.

From the first coffee of the morning to the last cocktail of the night, you’ll be responsible for the entire guest experience. You’ll build and develop a brilliant team, maintain exceptional standards, drive sales across all trading periods and ensure Botanica remains a standout destination in Clapham Junction.

You’ll also play a key role in the venue's events business, delivering everything from intimate gatherings to large-scale celebrations for up to 450 guests.

Most importantly, you’ll make the place feel great.

What we’re looking for

• Minimum 2 years' experience as a General Manager
• Strong background in premium bars, restaurants, lifestyle venues or high-volume hospitality
• Experience across brunch, daytime, evening and late-night trading
• Strong commercial and operational knowledge
• Passion for food, drink and guest experience
• Excellent leadership, communication and people development skills
• Calm under pressure with a true ownership mentality
• Personal Licence holder desirable

What’s in it for you?

A standout venue in one of London's busiest neighbourhoods, backed by a growing company that genuinely invests in its people.

• Competitive salary plus bonus
• Comprehensive training and clear progression opportunities
• Employee discounts across the group
• Team socials, incentives and trips
• Birthday day off
• Enhanced family-friendly benefits
• Referral scheme of up to £1,000
• Employee Assistance Programme
• Cycle-to-work scheme
• 28 days holiday

Ready to take the reins at one of Clapham Junction's most exciting all-day venues?

If you're commercially sharp, people-focused and know how to create a brilliant atmosphere, from bottomless brunch through to late-night cocktails, we'd love to meet you.

Welcome to London's biggest independent pub company !
Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London.
In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company - 2-50 sites’ on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won ‘Best Managed Pub Company - 2-50 sites’ in 2023 and most recently won ‘Best Managed Pub Company - 2-50 sites’ and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.