General Manager

De Vere Grand Connaught Rooms; England; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Private medical insurance

Pension scheme

Holiday entitlement + birthday day off

Complimentary hotel stay

Colleague rates

Discounts portal

Employee assistance

Life assurance

Performance bonus

Job summary

De Vere Grand Connaught Rooms, London, seeks an experienced General Manager to lead day-to-day operations of one of the city’s premier events venues. You will report to the Venue Director and manage a senior team, delivering exceptional events, strong service delivery and robust financial performance.

This role suits an accomplished Venue Manager seeking to specialise in non-residential meetings and events, driving performance and maintaining the highest standards across conferences, banquets

Qualifications

• Proven management experience in a high-volume conferences, banqueting and events venue or similar hospitality environment.
• Strong commercial and financial awareness, especially payroll management and cost control.
• Passion for delivering exceptional events and maintaining high operational standards.
• Visible, engaging leadership style with ability to motivate and develop teams.
• Excellent organisational and communication skills for a fast-paced environment.

Responsibilities

• Lead day-to-day operations of the venue to ensure high standards and strong commercial performance.
• Manage a senior team including Head Chef, Operations Manager, Head of People & Culture and Chief Engineer.
• Drive performance, manage costs and deliver outstanding events.
• Focus on non-residential meetings and events market and grow business.

Skills

Leadership

Operational management

Budget control

People development

Customer service

Communication

Job description

An exciting opportunity for an experienced General Manager to lead the day-to-day operations of one of London's most prestigious events venues.

De Vere Grand Connaught Rooms is a unique, non-residential events venue in the heart of London, between Covent Garden and Holborn. As the only dedicated events venue of its kind within the De Vere collection, it hosts a wide range of conferences, meetings, banquets, awards ceremonies and special events. It is a 124,000 square foot venue over multiple floors so you'll get your steps in!

As General Manager you'll report to the Venue Director and take responsibility for the day-to-day running of the venue, ensuring high standards, excellent service delivery and strong commercial performance. You will lead a senior team including the Head Chef, Operations Manager, Head of People & Culture and Chief Engineer, with a clear focus on driving performance, managing costs and delivering outstanding events.

This is a great opportunity for an experienced Venue Manager looking to take the next step, or an established General Manager seeking to focus on the non-residential meetings and events market.

We are looking for:

• Proven management experience within a high-volume conference, banqueting and events venue or similar hospitality environment
• Strong commercial and financial awareness, particularly around payroll management and departmental cost control
• A passion for delivering exceptional events and maintaining consistently high operational standards
• A visible and engaging leadership style, with the ability to motivate, inspire and develop teams
• Excellent organisational and communication skills, with the ability to thrive in a fast-paced environment

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That's why we are proud to offer the following benefits for the role of General Manager.

• Competitive salary with the opportunity to earn up to 20% of salary based on business performance
• BUPA Private Medical Insurance plus discounted family memberships
• Enhanced Company Pension Scheme
• 33 days holiday each year from day one of your employment, plus an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere Hotel of your choice, plus additional monetary rewards for reaching long service milestones.
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.

De Vere Grand Connaught Rooms is our Iconic Events venue in London, and as this property does not have any guest bedrooms, the space is solely set up to run and host the most incredible meetings and events. We host movie premier after parties, high profile fashion, music and charity events, exciting exhibitions and conferences, large weddings and corporate meetings: our impressive event space and extensive meeting facilities means this property is always buzzing and an incredibly fun place to work.

Your commute:

Grand Connaught Rooms is just 5 minutes from Covent Garden and Holborn tube stations and 30 minutes' walk from Kings Cross, St Pancras and Euston train stations, we're well-connected for all major London transport links.

At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.