General Manager

BaxterStorey; Glasgow; On-site; GBP 38,000 - 47,000; Full time

Benefits offered by this job

Pension

28 days holiday incl. bank holidays

Birthday off

3 paid community days

Perkbox discounts

Job summary

BaxterStorey is seeking a General Manager for a Glasgow location to lead a busy catering operation serving around 3,000 covers daily. You will manage a team of 19, work with the Catering Manager and Head Chef, and drive financial performance in line with the client budget.

A strong leadership style and foodservice excellence are essential. The role offers a salary of £42,500 with Monday to Friday hours, pension, and extensive staff benefits.

Qualifications

• General Manager with 2+ years in contract catering.
• Strong budgeting and financial management skills.
• Proven leadership, team development and client service focus.

Responsibilities

• Lead a team of 19 with chefs and front of house staff.
• Collaborate with Catering Manager and Head Chef to meet client targets.
• Manage budgets, costs and monthly KPIs in line with the client agreement.
• Hold regular team meetings, conduct appraisals and training needs analysis.
• Develop and evolve services at the location to improve client satisfaction.

Skills

Team leadership

Budgeting

Financial acumen

Budget management

Appraisals & training

Communication

Report writing

People development

Analytical thinking

Customer service focus

Job description

Company Description

GENERAL MANAGER - ARE YOU A FOODIE? Come be a part of the food revolution!

Salary of £42,500 and with Monday to Friday working hours!

We are recruiting a General Manager for one of our Group Glasgow locations, who would like a role in a historic, trailblazing, fast paced working environment. We are looking for a dynamic individual, proactive with strong leadership skills.

Leading a team of 19 in a busy business and industry contract. Overseeing operation serving an average of 3000 covers daily, hospitality offer and a full vending offer of 79 machines to include smart vending.

What will keep you busy:

• Leading a team of 19 members with highly regarded chefs and front of house staff
• Working closely with Catering Manager and Head Chef and peers
• Ensure that the location achieves, as a minimum, the financial targets agreed with the client in line with the budget
• Monitor the work of all the team and carry out appraisals, recognise training needs and potential as appropriate
• Hold team meetings on a regular basis to communicate targets, standards required and company and client information
• Meet monthly client set KPI's
• Work with your Operations Manager to prepare budgets; achieve and maintain the food cost in accordance with the budget
• Develop and evolve all client’s services at location, ensuring regular adjustments and improvements are both recommended and implemented

What you bring to the table:

• A strong General Manager background for more than 2 years in the contract catering sector
• Stable & progressive career to date
• Financial astute with the ability to read, write and prepare budgets, costings and business reviews
• You thrive on getting the best out of people and maximising commercial opportunities
• Self starter with high motivation and organisational skills
• You draw satisfaction from managing, training and supporting a team
• You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met
• Good understanding of report writing and financial management
• Possess excellent leading by example management and communication skills
• Good delegation and influencing skills
• Able to demonstrate your analytical approach to problem solving
• Have the ability to display a real passion for food and customer service

Additional Information

• £42,500 per annum
• Monday to Friday
• 28 Days holiday inclusive of bank holidays
• Birthday off
• 3 paid community days
• Bespoke training and development
• Pension
• Discounts available from Perkbox app, from high street shops to holidays and cinemas
• Subject to security checks and Disclosure Scotland certificate

For almost 20 years, for every client, in every location, whether that’s an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.

We can’t do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy, and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

We want to fuel your individuality, which is why we are deeply committed to creating an inclusive working culture at BaxterStorey.

Find out more about us at www.baxterstorey.com