General Manager

Mitchells & Butlers plc; Falkirk; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Bonus Scheme

33% staff discount across brands

20% discount across all brands for up

Discounted gym memberships

Award nights, away days and teamSocial

Private medical and Dental Plans

Job summary

Miller & Carter – Falkirk is seeking an experienced General Manager to lead our high-volume site, build a strong team and set the culture for exceptional guest experiences. You will drive commercial performance from day one and manage operations to meet targets.

Join a renowned brand within Mitchells & Butler plc, with opportunities for development, bonuses, and a focus on guest satisfaction and team engagement.

Qualifications

• Experienced General Manager in a high-volume hospitality environment.
• Proven track record of leading new openings and building momentum from day one.
• Ability to establish a strong culture and deliver outstanding guest experiences while driving commercial performance.
• Strong leadership and people-management capabilities.

Responsibilities

• Train and inspire your team to deliver operational excellence and maximise sales opportunities.
• Ensure our guests are cared for, hosting memorable moments.
• Support your business to deliver food and drink to be proud of.
• Strive towards and achieve business targets.

Skills

Leadership

Team building

Operational excellence

Guest experience

Commercial focus

Job description

At Miller & Carter – Falkirk, we recognise that a great General Manager is key to our success. You'll build a business to be proud of, help grow your team and smash targets. You'll be part of a district of sites all working towards making moments that matter and delivering experiences that keep our guests coming back for more.

Join us at Miller & Carter, the home of the Steak Geeks. We take the bull by the horns. Picture-perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a Steak Geek.

We're looking for an experienced General Manager who thrives in a high-volume environment with extensive experience and has a proven track record of successfully leading new openings. You'll know how to build momentum from day one, establish strong teams, create the right culture and deliver a fantastic guest experience while driving commercial performance.

All management employees are enrolled onto our unique and industry-leading 3-day Steak School, and we are proud to be the only restaurant chain to be awarded ‘The Masters of Steak’ accreditation.

WHAT'S IN IT FOR ME?

• Bonus Scheme – We're all about rewarding the hard work you put in
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounted gym memberships
• Celebrating success– award nights, away days and team socials.
• Private medical and Dental Plans - to keep you safe, secure and always smiling

On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS GENERAL MANAGER YOU'LL…

• Train and inspire your team to deliver operational excellence and maximise sales opportunities.
• Ensure our guests are cared for, being the host to life's memorable moments.
• Support your business to deliver food and drink to be proud of.
• Strive towards and achievebusiness targets.

At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and team work which are essential to delivering great guest experiences.Join us and be a part of a great team.