General Manager

Five Guys; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

Five Guys is seeking a General Manager with a passion for burgers and fries to lead their team. The role involves managing store operations, ensuring exceptional customer service, and developing staff. This opportunity offers significant career progression and a rewarding work environment with generous perks and bonuses.

Benefits

30% achievable bonus scheme

Free burgers, fries, and shakes while on shift

33 Days paid holiday

Private medical via Vitality

Opportunities for career development

Pension scheme

Enhanced Maternity & Paternity Leave

Team outings and social events

Qualifications

• Hands-on leadership skills.
• Excellent customer service.
• Commitment to staff development.

Responsibilities

• Lead by example, working closely with crew and managers.
• Manage and develop the store team to deliver perfect burgers and fries.
• Oversee daily operations and strategic planning.

Skills

Leadership

Customer Service

Attention to Detail

Job description

General Manager

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We've maintained our 'perfect and serve' philosophy since our family business began in 1986.

Today, we're still a family at heart. We value integrity, enthusiasm, competitiveness, and a can-do attitude.

REWARDS

• An achievable 30% bonus scheme - paid quarterly
• An additional Secret Shopper bonus worth up to 2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Private medical via Vitality
• Life assurance
• Access to Wagestream, the financial wellbeing app with flexible benefits

OTHER PERKS

• Team outings and social events
• Invitation to the annual General Manager conference
• Team competitions - Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and employee assistance program (EAP)
• Opportunities for career development
• Enhanced Maternity & Paternity Leave
• Pension scheme

WHAT WE VALUE

• Passion for Burgers and Fries
• Our core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Hands-on leadership skills
• Excellent customer service
• Commitment to staff development

YOUR ROLE

• Lead by example, working closely with crew and managers
• Manage and develop the store team to deliver perfect burgers and fries
• Pay close attention to detail
• Create a positive and fun working environment
• Implement reward and recognition strategies
• Oversee daily operations and strategic planning
• Promote the Five Guys culture and values
• Manage P&L, driving sales and controlling costs
• Identify talent and develop your team for future growth

CAREER PATHWAYS

• Progress to higher volume stores, new store openings, Area Trainer, District Manager, or roles in Support Office
• Five Guys offers more than a job — a career!
• Support and tools are available for ambitious individuals eager to grow with us.