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General Manager

urbanbubble

Rochdale

On-site

GBP 40,000 - 55,000

Full time

3 days ago
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Job summary

urbanbubble is seeking an experienced General Manager for its Upperbanks development in Rochdale. The role involves overseeing all operational aspects, financial management, and leading a dedicated team to deliver exceptional resident services. Candidates should possess strong property management experience and skill in building a high-performance team.

Qualifications

  • Comparable property management experience within residential or hospitality.
  • Experience managing large teams in a fast-paced environment.
  • Willingness to work towards IRPM qualification.

Responsibilities

  • Responsible for operational and budgetary management.
  • Ensure high-quality customer service.
  • Lead and develop a motivated team.

Skills

Strong communication
People management
Operational management
Financial management

Education

Health and Safety qualification
IRPM foundation level qualification

Job description

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This range is provided by urbanbubble. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

urbanbubble are looking for an outstanding General Manager to lead the team at our Upperbanks development in Rochdale! The General Manager will be solely responsible for delivering all aspects of the lettings and management of the development, including the delivery of exceptionally high quality customer service.

What will you do?

  • Be solely responsible for delivering all aspects of the Operational and Budgetary management of the development, including the delivery of exceptionally high-quality customer service.
  • Ensuring the smooth running of the building and that all the resident services are carried out to a high standard
  • Provide inspirational leadership to a highly motivated team that are committed to working within a culture of continuous improvement, outstanding performance, and excellent levels of Resident satisfaction
  • Managing and creating the budget for the building, ensuring the operation is run both efficiently and effectively.
  • Contribute to weekly, monthly and quarterly client reporting on lettings performance and operational budget management.
  • To implement and fully support an engagement strategy that includes resident communication and events as well as feedback and satisfaction levels
  • To ensure Health and Safety policies and procedures are being properly implemented and a safe environment is provided for residents and staff.
  • Deliver all KPI’s through effective operational management and deliver the highest possible standards in line with Service Level Agreements.
  • To recruit, develop and retain talent by promoting peak performance through effective people management, embracing the one-to-one and review process

What are we looking for?

  • Comparable Property Management experience within Residential or Hospitality
  • Good understanding and practical experience of H&S and building management
  • Experience of managing budgets
  • Strong communication, influencing and relationship skills
  • Excellent people management skills and experience of managing large teams
  • Experience developing high performing teams in a fast paced demanding environment
  • The ability to work proactively and to use initiative in a highly competitive and dynamic environment
  • High levels of energy, drive, enthusiasm and passion for developing themselves and supporting their team

· Health and Safety qualification.

· IRPM foundation level qualification (or willingness to work towards)

urbanbubble requires people who are professional, hard-working, innovative, passionate, who are effective in their roles and who truly engage with the customer.

We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.

INDHIG

REF-221 974

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and General Business

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