General Manager

Zachary Daniels; East Midlands; On-site; GBP 81,000 - 99,000; Full time

Benefits offered by this job

Staff discount scheme

Recognition and reward programmes

Wellbeing and employee support service

Life assurance

Pension scheme

Retail and lifestyle discount platform

Ongoing training and career developp3

BH35668

Job summary

Talantir in East Midlands is seeking a General Manager to lead a large-scale distribution centre within a fast-paced retail supply chain. This senior leadership role reports to the Supply Chain Director and will drive operational strategy while guiding senior operations managers and warehouse functions.

The role emphasises financial control, service excellence, and people development, with a focus on continuous improvement and collaboration across cross-functional teams.

Qualifications

• Significant experience leading medium to large distribution centre operations in retail.
• Strong financial and commercial awareness, including budget ownership.
• Demonstrable success driving operational improvements and leading change initiatives.
• Excellent leadership skills with a focus on team engagement and development.
• Experience managing senior operational teams within a fast-paced environment.
• Strong analytical ability with experience using KPIs and operational data to drive performance.

Responsibilities

• Provide overall leadership for the distribution centre, ensuring smooth and efficient daily operations.
• Lead and develop a team of Operations Managers and department leaders to deliver operational targets.
• Analyse and drive performance against KPIs including productivity, service levels, stock accuracy and throughput.
• Implement strategic initiatives and improvements to enhance efficiency and customer service.
• Manage and control operational budgets, identifying opportunities to optimise costs while maintaining performance.
• Plan and allocate labour to meet demand, seasonal peaks and priorities.
• Foster a high-performance culture through coaching and leadership development.
• Collaborate with cross-functional teams to ensure aligned working practices and continuous improvement.
• Maintain high levels of inventory accuracy, picking performance and service availability.
• Ensure full compliance with health and safety standards across the operation.
• Lead operational reviews with senior stakeholders and business partners.
• Prepare the operation for peak trading periods through planning and resource management.
• Champion a culture of continuous improvement across all warehouse activities.

Skills

Leadership

Budget ownership

KPI analysis

Stakeholder management

Operational improvements

Team development

Job description

General Manager | East Midlands | Retail | c.£90k

An exciting opportunity has arisen for an experienced Distribution Centre General Manager to lead a large-scale logistics operation within a fast-paced retail supply chain environment.This senior leadership role will oversee the day-to-day performance of a high-volume distribution centre, ensuring operational efficiency, strong financial control, and exceptional service delivery to stores and customers. Reporting to the Supply Chain Director, the successful candidate will play a key role in shaping operational strategy while leading a team of senior operations managers and wider warehouse functions.

This position offers the chance to make a real impact within a growing and evolving business that places strong emphasis on operational excellence, innovation, and people development.

Key Responsibilities

• Provide overall leadership for the distribution centre, ensuring smooth and efficient daily operations
• Lead and develop a team of Operations Managers and department leaders to deliver operational targets
• Analyse and drive performance against key operational KPIs including productivity, service levels, stock accuracy and throughput
• Implement strategic initiatives and operational improvements to enhance efficiency and customer service
• Manage and control operational budgets, identifying opportunities to optimise costs while maintaining performance
• Plan and allocate labour effectively to meet demand, seasonal peaks and operational priorities
• Foster a high-performance culture through coaching, engagement and leadership development
• Collaborate with cross-functional teams to ensure aligned working practices and continuous improvement
• Maintain high levels of inventory accuracy, picking performance and service availability
• Ensure full compliance with health and safety standards, embedding best practice across the operation
• Lead operational reviews with senior stakeholders and business partners
• Prepare the operation for peak trading periods through effective planning and resource management
• Champion a culture of continuous improvement across all warehouse activities

About You

We are seeking a credible and commercially aware logistics leader with a proven track record of managing large-scale warehouse or distribution operations within retail.

You will bring:

• Significant experience leading medium to large distribution centre operations
• Strong financial and commercial awareness, including budget ownership
• Demonstrable success driving operational improvements and leading change initiatives
• Excellent leadership skills with a strong focus on team engagement and development
• Experience managing senior operational teams within a fast-paced environment
• Strong analytical ability with experience using KPIs and operational data to drive performance
• Outstanding communication and stakeholder management skills
• A proactive, solutions-focused mindset with the ability to influence across the wider business

The Opportunity

This is a pivotal leadership role offering the opportunity to shape operational performance within a major distribution environment. The successful candidate will join a forward-thinking organisation that values innovation, collaboration and continuous development.

Benefits

• Competitive salary package
• Staff discount scheme
• Recognition and reward programmes
• Wellbeing and employee support services
• Life assurance
• Pension scheme
• Retail and lifestyle discount platform
• Ongoing training and career development opportunities
• BH35668