General Manager

EA First; Coventry; On-site; GBP 90,000 - 100,000; Full time

Benefits offered by this job

Car or car allowance

15% bonus

Additional benefits

Job summary

EA First Ltd exclusiv ely partnered with a Global 3PL provider to recruit a General Manager for their Coventry startup facility. You will lead the operations team, drive transformation and continuous improvement initiatives to deliver best-in-class performance.

Reporting to the Operations Director, you will manage 8 direct reports and a 400–500 indirect workforce, building strong customer relationships to enable growth while maintaining high service standards.

Qualifications

• 7+ years in 3PL, contract logistics at GM/site level.
• Experience managing budgets up to £15m per annum.
• Proven start-up operation experience & customer-facing roles.
• Commutable to Coventry and able to travel as needed.

Responsibilities

• Lead a management team of 8 direct reports across warehousing, inventory and H&S.
• Oversee indirect team of 400–500 and drive site performance.
• Develop relationships with key customer stakeholders.
• Drive CI and site transformation agenda.
• Identify opportunities for process optimization and system implementations.
• Promote continuous improvement culture and maintain high customer service.

Skills

Leadership

Budget management

Stakeholder management

Continuous improvement

Lean processes

People management

Customer relationship

Education

IOSH

NEBOSH

Prince2

Six Sigma

Job description

• Start up 1m sq ft. facility based in Coventry
• Opportunity to drive real change and transformation within a rapidly growing business.

EA First have exclusively partnered with a Global 3PL provider in their search for a General Manager within their start up facility in Coventry. The business has experienced significant growth over the last few years and continue to attract blue-chip customers along the way.

Fantastic opportunity to join a business that is looking to embrace change and new technology as well as driving cultural transformation across the network.

• Report to the Operations Director, you'll use your skills and experience as a General Manager to support the wider business to lead the operational team to ensure 'best in class' operational performance whilst supporting with the delivery of continuous improvement initiatives.
• Lead a management team of 8 x direct reports across warehousing, inventory and H&S as well as an in-directs team of 400 - 500.
• Providing leadership, motivation and career development to the site management team, ensuring that they achieve excellence on a day-to-day basis.
• Proactive in driving a continuous improvement culture; seeking out and driving improvement initiatives to ensure growth is managed successfully whilst maintaining challenging targets.
• Developing productive and effective relationships with key customer stakeholders to ensure we are able to deliver the customer's growth and longer term plans.
• Lead the CI & Site Transformation agenda ensuring the continuous improvement of all site operations.
• Identify new opportunities to pursue within scope of existing site operations through process optimisation, layout redesigns and systems implementations
• Promote a culture of continuous improvement in order to improve both colleague and customer satisfaction

• A Logistics Distribution and Supply Chain background.
• A minimum of 7+ years 3PL Contract Logistics experience at General Manager or Site Manager level.
• Previous contract logistics experience within 3PL, Retail, Technology or e-Commerce is essential.
• Experience on managing budgets up to £15m pa.
• Experience of project managing and leading a start up operation would be a distinct advantage.
• You will be confident and able to build rapport, develop relationships with customers both internal and external.
• You will be able to recognise opportunities and synergies to enhance the relationship with the customer and be able to maintain and develop business growth opportunities.
• You must have the energy, determination and commitment to operate in an environment where regular customer contact and scrutiny is the norm and the highest level of customer service is non-negotiable.
• Have managed in excess of 400+ employees indirectly.
• You should be able to demonstrate skills in the delivery of continuous improvement initiatives using lean processes.
• IOSH and NEBOSH qualifications.
• Experience of Six Sigma / Prince2 methodologies would be advantageous.
• Must be commutable to and from Coventry.

• £90,000 - £100,000
• Car or car allowance
• 15% Bonus
• Additional benefits

EA First Ltd are acting as an Employment Agency for this permanent vacancy.