General Manager

Michael Page; Hempstalls; On-site; GBP 72,000 - 88,000; Full time

Job summary

Michael Page is hiring a General Manager to oversee day-to-day operations of a transport and distribution business in Stoke-On-Trent. You will lead both transport and warehousing, driving efficiency and service excellence with your management team.

The role requires CPC certification, proven experience in busy transport and warehouse operations, strong leadership, and solid P&L management. You will work with cutting-edge TMS and WMS systems, ensuring compliant, data-driven decisions and

Qualifications

• Proven experience managing busy transport and warehousing operations.
• Strong leadership and decision‑making skills.
• Solid P&L management and financial acumen.
• Experience with data analytics and system adoption.

Responsibilities

• Lead and manage daily operations across transport and warehousing with the support of your management team.
• Review the current structure to ensure the operation is optimised against service, cost, and engagement criteria.
• Support the adoption of new TMS and WMS systems, and ensure the user and customer experience is positive.
• Review and actively manage budgets against contract performance ensuring visable reports / dashboards are available to share with the leadership team.
• Ensure compliance with industry regulations and health and safety standards.
• Support stakeholders to help the business growth through contract wins and retention.

Skills

Leadership

Decision making

Financial acumen

Data-driven

Education

CPC Certification

Tools

TMS/WMS systems

Job description

As General Manager in this established 3PL you'll oversee the day-to-day operations of a transport and distribution business in Stoke-On-Trent. Your role will focus on ensuring smooth, efficient operations and delivering high standards of service.

Client Details

The organisation is expanding, whilst continually investing in its people, systems (TMS & WMS), and operations. This is genuinely an exciting time to join and contribute to the continued success.

Description

As the General Manager you will,

• Lead and manage daily operations across both transport and warehousing with the support of your management team
• Review the current structure to ensure the operation is optimised against service, cost, and engagement criteria
• Support the adoption of new TMS and WMS systems, and ensure the user and customer experience is positive
• Review and actively manage budgets against contract performance ensuring visable reports / dashboards are available to share with the leadership team
• Ensure compliance with industry regulations and health and safety standards.
• Support stakeholders to help the business growth through contract wins and retentionProfile

The successful General Manager should have:

• Proven experience managing a busy transport and warehouse operation
• Effective leadership and decision‑making skills, building engagement and performance
• Strong financial acumen (P&L management)
• Proven with systems (TMS & WMS) and data use
• CPC (Essential)

Job Offer

• Circa £80,000 base + Company car allowance + package