General Manager

Hickory's Smokehouse; Cardiff; On-site; GBP 49,000 - 51,000; Full time

Job summary

An exciting opportunity awaits as a General Manager at a leading Southern-style smokehouse group in the UK. This role offers a generous salary package, including tips and bonuses, and the chance to lead a passionate team in delivering exceptional guest experiences. With a commitment to training and development through our award-winning academy, you'll have the chance to grow your career while enjoying a supportive work environment that values work-life balance. Join us in creating memorable dining experiences and be part of a thriving hospitality culture.

Benefits

Excellent training and progression opportunities

Birthday reward meal

Free BBQ on shift

Christmas Day off

Paid occasions days off

Team Player card for discounts

Road trips and enrichment opportunities

Wellbeing support

Annual team social events

Referral scheme

Qualifications

• Experience in managing flagship restaurants.
• Strong focus on guest satisfaction and team motivation.

Responsibilities

• Inspire and lead a team of over 100 in a busy restaurant.
• Uphold culture and values while delivering a fresh-food-based BBQ menu.

Skills

Team Leadership

Hospitality Management

Training and Development

Customer Service

Education

A-Level

Degree Level

Job description

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse!

We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards!

Join us as a General Manager

We offer a generous package of up to £51,000 per year, including Tip Jar and uncapped bonus!

We’re looking for a General Manager who can inspire and motivate a team with a strong focus on our guests. You’ll be responsible for upholding our culture and values, championing standards, and leading a team of over 100 to deliver an authentic, fresh-food-based BBQ menu in one of the busiest restaurants in town!

If you are a passionate manager with experience in training and running flagship restaurants and are looking for your next big step on the hospitality ladder, we want to hear from you.

As the fastest-growing Southern-style smokehouse group in the UK, with our award-winning Hickory’s Training Academy, we offer fantastic opportunities as we continue to expand. We also pride ourselves on a company culture that truly cares and embraces work-life balance. Apply now to learn more!

Benefits & Perks:

• Up to £49,000 per year including Tip Jar and uncapped bonus
• Excellent training and progression opportunities through our Hickory’s Training Academy
• Qualification opportunities up to A-Level and Degree level
• Birthday reward meal for you and your friends each year
• Free BBQ on shift – team food and drinks menu
• Christmas Day off work every year
• Paid occasions days off (weddings, children’s first days at school, moving into a new home, and more)
• Team Player card – 25% discount for you and 5 friends at all Hickory’s restaurants (rising to 50% for loyal service)
• Road trips to the Southern States, Europe, and the UK, along with enrichment opportunities
• Wellbeing support and 24-hour access to our wellness program
• Commitment to work-life balance monitored through our Red Zone initiative
• Annual team social events and parties
• Fundraising activities for Cash For Kids
• Referral scheme offering up to £500 for referring a friend

If this sounds appealing or you'd like to find out more, click ‘apply’ now and become our next General Manager!