General Manager

POPEYES UK CHICKEN & PIZZA LTD; Broadstairs; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

10% performance bonus

Management referral bonus £1000

30 days holiday + birthday day off

Private healthcare

Free meals on shift

Discounts: gym, tech

Company car scheme

Popeyes University learning platform

Job summary

Popeyes UK & I is seeking an experienced Restaurant General Manager to take full ownership of a busy site. You will lead a team to deliver top standards in guest experience, food safety, and operational efficiency while meeting sales and cost targets.

As a proven operator, you will own recruitment, performance management and development plans, ensuring sustainable growth and brand integrity across the restaurant.

Qualifications

• Proven GM in branded, high-volume QSR or fast-casual restaurant.
• Experience delivering safe food handling, audits and brand standards.
• Track record across sales, costs and people development.

Responsibilities

• Own restaurant performance including P&L, sales, labour, and costs.
• Lead and develop team with succession planning and coaching.
• Deliver Popeyes' food quality, speed and guest experience standards.
• Oversee recruitment and development plans for the site.

Skills

People leadership

P&L management

Sales targets

Labour scheduling

Inventory control

Food safety

Recruitment

Brand standards

Tools

Stock management software

POS systems

Job description

We're Popeyes UK&I, a Times Top 100 ranked company / great place to work and Happiest Place to work, and we're building the most loved chicken brand in the country and that's where you come in! We're on the lookout for experienced Restaurant General Managers who can take full ownership for their restaurant. You'll be a proven operator within a fast-paced restaurant, able to motivate your teams to deliver high standards and great metrics across people, sales, profit, and guest experience.

What You'll Get:

• 10% performance bonus
• £1000 management referral bonus
• 30 days holiday + extra birthday day off
• Private healthcare
• Free meals on shift + discount when off
• Employee perks including gym discount, company car scheme, tech discount scheme
• Career development and progression opportunities supported through our Popeyes University dedicated learning platform

What you'll do here

• Ensure compliance with food safety (HACCP), health & safety, and employment legislation
• Full accountability for your restaurant's performance, inc P&L, sales, labour, food cost, audit and brand standards
• Support and develop your team to grow their careers and unleash their potential
• Deliver Popeyes' food quality, speed of service, and guest experience standards
• Own recruitment, development plans, and succession planning for your site

What you'll bring to the table:

• Proven experience as a General Manager in a branded, high-volume QSR or fast-casual restaurant
• Ability to deliver quality, safety and cleanliness standards at all time
• Track record of hitting sales targets, managing P&L, and controlling costs
• Experience with labour scheduling, stock management, and inventory systems
• Strong people leadership, you've built teams and developed future talent
• Experience in new-site openings or multi-site environments is beneficial
• The ability to adapt and thrive in a fast-paced, ever-changing environment

At Popeyes, everyone counts. It's one of our core values and sits at the heart of everything we do. We're committed to building diverse, inclusive teams where people feel valued and can be their true selves.

We assess every application based on potential and ability - nothing else.